The Quality Customer Protection Specialist is responsible for safeguarding the customer experience by ensuring that vehicle quality concerns are proactively identified, accurately assessed, and effectively resolved. This role strengthens the connection between customer feedback, manufacturing performance, and quality system execution, ensuring alignment with corporate customer quality objectives.
Specific Responsibilities include but are not limited to:
Warranty and Customer Quality Management:
GIM and Manufacturing Issue Management:
Corrective Action and Containment Governance:
Cross-Functional Collaboration:
This position is for an existing vacancy.
The salary range for this role is $82,500 - $110,000 per year.
FCA Canada Inc. is committed to providing accommodation for people with accessibility needs due to disabilities in all aspects of the hiring process. If you request an accommodation, we will work with you to meet your accessibility needs due to disability.
We may use AI to screen applicants.Basic Qualifications:
Preferred Qualifications:
Customer Protection Specialist • Windsor, ON
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