information technology (IT) support analystBureau Veritas Canada • Vancouver, BC, CA

No longer accepting applications

information technology (IT) support analyst

Bureau Veritas Canada • Vancouver, BC, CA

4 days ago

Job type

Full-time

Permanent

Job description

Work Term: Permanent
Work Language: English
Hours: 37.5 hours per week
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience: 3 years to less than 5 years
Information technology
Computer and information systems security/information assurance
Computer support specialist
or equivalent experience

Tasks

Give access to computer networks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Provide customer service

Communication protocols

Computer and technology knowledge

Networking software
Networking hardware
Extranet
Internet
Desktop applications
MS Office
SharePoint
Wireless networks
Osek Operating System (OS)

Personal suitability

Accurate
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Organized
Team player
Ability to multitask
Time management
Honesty

Screening questions

Are you authorized to work in Canada?
Are you available to start on the date listed in the job posting?
Are you currently a student?
Do you have experience working in this field?
Do you have the required certifications listed in the job posting?
Do you meet the language requirements listed in the job posting?

Health benefits

Dental plan
Disability benefits
Health care plan
Vision care benefits

Long term benefits

Long-term care insurance
Maternity and parental benefits

Other benefits

Free parking available

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Information technology (IT) support analyst • Vancouver, BC, CA

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