Commercial Account Manager

Commercial Account Manager

Location: Ottawa, ON

j-58906

About Us:

Our client is one of Ottawa’s longest-standing independent brokerages, proudly serving clients for over 95 years. As we continue to grow, we’re looking to add a talented and experienced Commercial Account Manager to our team. If you’re passionate about delivering outstanding service and thrive in a collaborative, client-focused environment, we want to hear from you.

The Opportunity:

We’re seeking a client-centric and detail-oriented Commercial Account Manager to support an established and diverse book of commercial business. You’ll work closely with our Senior Account Executives and clients, many of whom are long-term, multi-line partners. Your ability to build relationships, stay organized, and confidently advise clients on their coverage needs will be key to your success in this role.

Key Responsibilities:

·Deliver proactive, expert service and support to a portfolio of established commercial clients

·Review policy renewals thoroughly, ensuring appropriate coverage and identifying potential gaps

·Provide professional guidance on risk management and coverage enhancements

·Manage the placement and marketing of new and renewal business

·Support clients through the claims process, including reporting and follow-ups with adjusters

·Identify cross-sell opportunities to broaden coverage and enhance protection

·Foster strong, professional relationships with underwriters and insurance partners

·Keep accurate records and ensure compliance within our Broker Management System

What You Bring:

·Active RIBO license

·Minimum 5 years of commercial insurance experience

·Hands-on experience with Applied EPIC (required); Policy Works is an asset

·Designations such as CAIB, CRM, or CIP are considered strong assets

·Excellent written and verbal communication skills

·High attention to detail and confidence managing complex accounts

·Ability to manage multiple priorities and deadlines in a fast-paced setting

·Strong negotiation and market placement skills

·Proficiency with Microsoft Office Suite

Why Join Us:

·Competitive salary and performance-based bonuses

·Comprehensive medical and dental benefits

·Group RRSP with employer contributions

·Educational support for designations and courses

·Employee assistance program

·Opportunities for long-term career growth and development

ALWAYS ON THE HUNT FOR YOU !

Cindy Gowing, PRC

AIRS, Certified Professional Recruiter

JOB-BORN Executive Search Inc.

519-572-6095

BIG ENOUGH TO SERVE YOU …small enough to know you