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Customer Service Rep – Remote (Automotive, Bilingual: English / German)
Customer Service Rep – Remote (Automotive, Bilingual: English / German)Concentrix • Medicine Hat, Division No. 1, CA
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Customer Service Rep – Remote (Automotive, Bilingual : English / German)

Customer Service Rep – Remote (Automotive, Bilingual : English / German)

Concentrix • Medicine Hat, Division No. 1, CA
15 days ago
Job type
  • Full-time
  • Remote
Job description

Employer Industry : Automotive Customer Service

Why Consider This Job Opportunity

  • Salary up to $24.56 / hour with performance-based incentives
  • Opportunities for career advancement and personal development within the organization
  • Work from home flexibility, allowing for a convenient work environment
  • Comprehensive benefits including medical, dental, and vision insurance, employee assistance programs, and paid time off
  • Access to DailyPay for early pay options
  • Engaging company culture with networking opportunities and celebrations promoting diversity and inclusion

What to Expect (Job Responsibilities)

  • Provide inbound customer support using a call flow guide in the customer’s preferred language
  • Assist customers in resolving basic technical issues
  • Track, document, and retrieve information in databases
  • Offer additional products and / or services as needed
  • Deliver exceptional customer experiences, ensuring satisfaction
  • What is Required (Qualifications)

  • Fluency in English, German, and French
  • Minimum of 1 year of customer service experience
  • High school diploma or GED
  • Ability to work in a quiet, distraction-free environment at home
  • Strong computer navigation skills and eagerness to learn new technologies
  • How to Stand Out (Preferred Qualifications)

  • Candidates located in the Oshawa, ON area are preferred but not mandatory
  • Experience in a fast-paced multi-tasking environment
  • We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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    Customer Service Rep • Medicine Hat, Division No. 1, CA

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