user support technicianHHH SMARTECH SOLUTIONS LTD • Surrey, BC, CA
user support technician
HHH SMARTECH SOLUTIONS LTD • Surrey, BC, CA
30+ days ago
Job type
- Full-time
- Permanent
Job description
- Education: Bachelor's degree
- Experience: 3 years to less than 5 years
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
- Early morning
- Morning
- Work Term: Permanent
- Work Language: English
- Hours: 37.5 hours per week
Tasks
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User support technician • Surrey, BC, CA
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