customer service manager - retailRuffell & Brown Window Covering Centre • Victoria, Capital Regional District, CA
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customer service manager - retail
Ruffell & Brown Window Covering Centre • Victoria, Capital Regional District, CA
24 days ago
Job type
- Full-time
Job descriptionDirect and control daily operations Evaluate daily operations Plan and organize daily operations Manage staff and assign duties Implement price and credits policies Locate, select and procure merchandise for resale Develop and implement marketing strategies Plan budgets and monitor revenues and expenses Determine staffing requirements Resolve issues that may arise, including customer requests, complaints and supply shortages Recruit, hire and supervise staff and / or volunteers Conduct performance reviews Supervise office and volunteer staff Supervisory Experience : Supervision of 3-4 people, and 5-10 people Computer and technology knowledge : Point of sale system, Word processing software, Database software, Business diagram software, Electronic mail, Spreadsheet, Adobe Acrobat Reader, MS Outlook Area of specialization : Awnings Personal suitability : Adaptability, Analytical, Collaborative, Creativity, Efficiency, Energetic, Goal-oriented, Hardworking, Integrity, Outgoing, Positive attitude, Proactive, Quick learner, Time management, Client focus, Efficient interpersonal skills, Excellent oral communication, Excellent written communication, Flexibility, Interpersonal awareness, Judgement, Organized, Team player, Maturity, Patience, Resourcefulness, Ability to multitask Dental plan Health care plan
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Overview
- Languages : English
- Education : College, CEGEP or other non-university certificate or diploma from a program of 1 to 2 years
- Experience : 3 to less than 5 years
- Work setting : Retail business, Window coverings, Office
- On site : Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Qualifications
Benefits
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Retail
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Customer service manager retail • Victoria, Capital Regional District, CA
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