Client Relations Manager / Senior Manager

Job Description

Job Description

Reporting to our Director of Client Relations, ISC is seeking to add an experienced Client Relations Manager / Senior Manager with a background in the sign industry to our fast-growing team. The successful candidate will be organized and personable, and possess a professional sign industry network inside or outside Vancouver that facilitates their successful onboarding. The two core areas of focus for this role are business development (i.e., lead generation and sales administration) and project management.

Core responsibilities for this position include :

• Independent lead generation and sales : Utilizes proven industry experience to grow our team’s client base
• Project management : Directs and / or leads communication with project stakeholders, including clients and ISC’s department heads, to ensure exceptional client experience is delivered on each and every project
• Project document preparation and review : Manages and co-develops, as may be required, the preparation of project documents (e.g., sales, design, permitting), independently and with the support of relevant specialists from internal team
• Strategic planning : As a senior hire, the Client Relations Manager / Senior Manager will be involved with strategic planning, helping ISC to deliver on its mission of offering unparalleled client experience and craftsmanship on each and every project

The successful candidate will have sales experience, excellent organizational and interpersonal skills, be proficient with Microsoft Word and Excel, and possess an ability to learn quickly.

WHY WORK WITH US

We are proud to offer each and every team member :

In addition, the Client Relations Manager / Senior Manager receives a competitive compensation package, which, on top of base salary and performance pay, includes admission to our comprehensive Health and Benefits Plan, a Health and Wellness Account and paid vacation.

ISC thanks all prospective candidates for their interest in this opening. However, only shortlisted will be contacted to arrange for an in-person interview.