After-Sales and Customer Service Agent – Call Center

You will be responsible to contact Spinelli’s customers to confirm their service appointment, to follow up on their recent purchases of products or services and also to offer a wide variety of products and services according to the on-going promotional campaigns. Work schedule Monday to Friday.

We require

• A high school diploma and excellent interpersonal skills.
• Bilingualism required: Fluency in spoken and written French required. Expert knowledge of English required, as this position involves regular interaction with unilingual English-speaking customers.
• Excellent sales and persuasion abilities
• Excellent interpersonal and communication skills
• Excellent customer service skills
• Able to work independently and in a team
• Dynamic and versatile
• Excellent planning and organizing skills
• Basic computer proficiency