front desk agentPHI Hotel Group • Vernon, Regional District of North Okanagan, CA
front desk agent
PHI Hotel Group • Vernon, Regional District of North Okanagan, CA
4 days ago
Job type
- Full-time
Job descriptionInvestigate complaints and claims Register arriving guests and assign rooms Resolve complaints and claims Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Process guests\' departures, calculate charges and receive payments Balance cash and complete balance sheets, cash reports and related forms Answer telephone and relay telephone calls and messages Contact customers to deliver requested wakeup calls Provide customer service Client focus Excellent written communication Flexibility Organized Team player Participates in a government or community program or initiative that supports persons with disabilities Participates in a government or community program or initiative that supports newcomers and / or refugees Participates in a government or community program or initiative that supports youth employment Participates in a government or community program or initiative that supports Veterans Participates in a government or community program or initiative that supports Indigenous people Participates in a government or community program or initiative that supports mature workers Participates in a government or community program or initiative that supports members of visible minorities
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Personal suitability
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups :
Support for persons with disabilities
Support for newcomers and refugees
Support for youths
Support for Veterans
Support for Indigenous people
Support for mature workers
Supports for visible minorities
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Front desk agent • Vernon, Regional District of North Okanagan, CA
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