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Operations Supervisor Precision Parcel & Package Deliveries (London)
Operations Supervisor Precision Parcel & Package Deliveries (London)Challenger Motor Freight • London, Ontario, Canada
Operations Supervisor Precision Parcel & Package Deliveries (London)

Operations Supervisor Precision Parcel & Package Deliveries (London)

Challenger Motor Freight • London, Ontario, Canada
30+ days ago
Job type
  • Full-time
Job description

Precision Parcel & Package Deliveriesis an equal opportunity employer committed to creating a diverse inclusive and accessible workplace. We welcome applications from women visible minorities Indigenous peoples persons with disabilities and all qualified individuals.

If you require an accommodation at any stage of the recruitment process please contact us at emailprotected and we will work with you to meet your needs.

Precision Parcel & Package Deliveries Company Profile :

Precision part of the Fastfrate Group is a national Final Mile delivery leader. We Cover Canada with reliable customer focused final mile solutions for homes and businesses every day.

Leveraging advanced technology optimized routing and a customer first approach our team ensures packages are delivered accurately efficiently and on time.

Precision offers a dynamic fast-paced environment ideal for individuals who are energized by meaningful work exceptional service and the satisfaction of seeing immediate results.

Why youll love working here :

  • A workplace where you can learn grow and build your career
  • A culture that encourages new ideas and continuous improvement
  • Supportive leaders who provide guidance while giving you autonomy
  • A team-focused environment
  • A competitive total-rewards package including group benefits and a company-sponsored retirement savings plan
  • Support for professional memberships training and certifications

The Opportunity :

This is your chance to join a team where your work truly makes an this role you will contribute directly to the success of our customers our operations and the Fastfrate Group as a whole. Youll work in a supportive environment that values collaboration problem-solving and continuous learning.

Role Summary :

The Operations Supervisor plays a vital role at the heart of daily operations acting as the central link between drivers customers and internal teams. This role is responsible for coordinating monitoring and optimizing the movement of goods ensuring on-time performance compliance with procedures and seamless communication across all channels.

A successful dispatcher is a strong communicator strategic thinker and calm problem-solverable to adapt quickly to changing conditions prioritize tasks and make real-time decisions that keep operations running smoothly.

Hours of Work : 2am to 10am

Work Arrangement : On-Site

Position Type : Non-Union

Employment Status : Full-Time

Compensation : $50000 - $58000

Work Location & Environment : 85 Bessemer Rd Unit 4-6 London ON .Warehouse / distribution center environment.

Key Accountabilities :

In this role you will :

  • Route Planning & Optimization : Assign and adjust routes to maximize efficiency reduce delays and ensure timely deliveries and pickups.
  • Driver Support & Coordination : Serve as the first point of contact for drivers providing directions instructions and support throughout the day.
  • Load Management : Schedule and track freight and package volumes balancing driver capacity with service expectations.
  • Issue Resolution : Respond promptly to unexpected events (traffic mechanical issues missed deliveries) finding solutions while maintaining service quality.
  • System & Compliance Monitoring : Use dispatching and logistics systems (e.g. TMS GPS tracking) to log activity monitor performance and ensure compliance with safety and company protocols.
  • Customer Communication : Coordinate with customer service and clients to relay status updates resolve concerns and maintain positive relationships.
  • Documentation & Reporting : Maintain accurate records of dispatch activity incidents driver logs and daily reports.
  • Performs other duties as required
  • Qualifications

    Were looking for someone who brings :

    Education & Experience :

  • 1-2 years operations / dispatch experience an asset
  • Knowledge of truckload dispatch an asset
  • ACE and Customs / border crossing experience an asset
  • AS400 / ICC experience an asset
  • Skills & Attributes :

  • Strong organizational and time-management skills able to prioritize and manage multiple tasks efficiently
  • Excellent verbal and written communication skills clear concise and professional in all interactions
  • Proven ability to multitask in fast-paced high-pressure environments
  • Creative and effective problem-solving mindset able to think on your feet and adapt to challenges
  • Exceptional attention to detail accuracy is key in dispatch and compliance
  • Strong self-discipline initiative and ability to work independently dependable without constant supervision
  • Collaborative and team-oriented attitude works well with drivers colleagues and clients
  • Working knowledge of routing software GPS tracking systems and transportation management systems (TMS)
  • Understanding of DOT regulations and commitment to safety and compliance standards
  • How To Apply :

    If youre interested in joining our team please submit your application through our online career portal. We appreciate all applicants; however only those selected for an interview will be contacted.

    Disclaimer : We use some technology-based tools which may include artificial intelligence (AI) to support application screening; however all hiring decisions include human review.

    Required Experience :

    Manager

    Key Skills

    Airside Operations,Cathodic,Marketing & Sales,General Services,Advocacy,Infrastructure Development

    Employment Type : Full-Time

    Department / Functional Area : Operations

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 50000 - 58000

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    Operations Supervisor Precision Parcel Package Deliveries London • London, Ontario, Canada

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