- Work Term : Permanent
- Work Language : English
- Hours : 35 to 40 hours per week
- Education : Secondary (high) school graduation certificate
- Experience : Experience an asset
Work setting
Hotel, motel, resort
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients / guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
Personal suitability
- Client focus
- Excellent oral communication
- Excellent written communication
- Reliability
- Team player
Government programs
Recognized employer
Support for persons with disabilities
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
Support for newcomers and refugees
Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
Support for youths
Provides awareness training to employees to create a welcoming work environment for youth
Support for Veterans
Recruits Veterans and other candidates with military experience through targeted hiring initiatives (for example : job fairs, outreach programs etc.)
Support for Indigenous people
Facilitates access to Elders who can offer support and guidance to Indigenous workers
Support for mature workers
Applies hiring policies that discourage age discrimination
Supports for visible minorities
- Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)
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