Talent.com
GoodLife Fitness
Customer Service Representative (Motivator) - Scarborough Select and MarkhamGoodLife Fitness • Scarborough, Ontario
No longer accepting applications
Customer Service Representative (Motivator) - Scarborough Select and Markham

Customer Service Representative (Motivator) - Scarborough Select and Markham

GoodLife Fitness • Scarborough, Ontario
30+ days ago
Salary
CA$18.60 hourly
Job type
  • Part-time
Job description

CUSTOMER SERVICE REPRESENTATIVE (MOTIVATOR)

Who is a Customer Service Representative (Motivator)?

The Motivator role is critical to the success of our GoodLife Fitness Clubs. A Motivator is typically the first Associate a Member or Potential Member interacts with upon arrival to the Club. The Motivator is responsible for creating a welcoming, clean and safe environment to help Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us is always positive and engaging.

What will you be doing?

  • Be Pleasant and Present with every greeting and interaction.
  • Greet Members as they come into the Club and check them in for their workout.
  • Greet Potential Members that have appointments or that come into the Club as walk-ins and direct them accordingly.
  • Properly and efficiently handle incoming calls from Members and Potential Members. This includes answering the phone within three rings and taking messages or booking appointments.
  • Assist Members on the floor with questions about the FitFix and Cardio machines.
  • Possess in-depth knowledge regarding Memberships and all Club services and amenities and able to sell these products when opportunities arise.
  • Assist Members through possessing an in-depth knowledge of all our systems to be able to efficiently answer Member questions, resolve Member issues or concerns, make updates to Member information, sell memberships, services, products and amenities, etc.
  • Handle comments, suggestions and concerns in a courteous and professional manner.
  • Provide Fit-Fix Starter sessions for new and current Members.
  • Complete Club runs and cleaning tasks as required to maintain cleanliness standards.
  • Complete any other tasks required to provide an exceptional experience for Members and guests.
  • Complete any required Learning and attend all monthly meetings.


Do you have what it takes?

  • CPR-A & AED Certification
  • Must be Smart Tan certified within 3 months of employment
  • Interpersonal Savvy: Relates well to all kinds of people ‘up, down, sideways’, inside and outside of the organization. Builds appropriate rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first-hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
  • Team Contribution: Always helpful to the rest of the team/other teams. Among the first to volunteer to help others succeed. A model of sharing, caring, and cooperation.
  • Approachability: Is easy to approach and talk to, can be warm, pleasant and gracious. Spends the extra effort to put others at ease. Is sensitive to and patient with the interpersonal anxieties of others. Builds rapport well and is a good listener.
  • Knowledge of the fitness industry
  • Excellent written and verbal communication skills
  • Superior customer service skills; ability to fully understand and embrace company culture
  • Proficiency in the use of computers
  • Previous customer service and sales experience an asset

What's in it for you

  • Ongoing training and development to ensure a long and successful career path
  • Career advancement opportunities
  • Competitive Total Rewards Package
  • FREE Fitness membership
  • Fun and energetic atmosphere to come to every day!

Compensation:

It is expected that the selected candidate will start at a base wage of $18.60. This position is eligible for commissions in addition to the base wage. The expected annual range of total compensation is $15,000 - $16,900 determined by the expected total number of scheduled hours per year, performance, time in the position and variable compensation earned.

This job posting is for an existing vacancy.

Create a job alert for this search

Customer Service Representative (Motivator) - Scarborough Select and Markham • Scarborough, Ontario

Similar jobs

Telehouse Canada - Customer Experience Coordinator

KDDI America, Inc.Toronto, ON, CA
Full-time

Support Sales Team with pre-sales activities.Process sales orders and update contract information (utilizing HubSpot and Microsoft Dynamics).Sales orders management including customer communication... Show more

 • Promoted

CXA - Sales Associate, Islington.

Atlas Tools & MachineryToronto, ON, CA
Full-time

Atlas Tools and Machinery is a proud, family-owned Canadian business, now in its third generation and dedicated to delivering exceptional customer experiences since 1954.As a trusted provider of in... Show more

 • Promoted

Product Owner Service Centre & Telephony, Temporary

AvisoToronto, Ontario, Canada
Full-time

At Aviso, we are dedicated to improving the financial well-being of Canadians.As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, a... Show more

 • Promoted

B2B Sales Customer Expert I

TP CanadaToronto, ON, CA
Full-time

Toronto Office (hybrid after 3 months).As a Sales Representative, you will prospect, acquire, and manage advertising clients across various platforms and channels.The role demands a dynamic, sales-... Show more

 • Promoted

Tech Support Representative with Customer Focus

telMAX Inc.Markham, ON, CA
Full-time

Become a Tech Support Representative committed to resolving customer inquiries and enhancing their experience with our products.Your communication skills will play a key role in building customer r... Show more

 • Promoted

Customer Service Representative (CSR)

RGH Commercial Equipment ServicesMarkham, ON, CA
Full-time

RGH Commercial Equipment Service.Customer Service Representative.RGH, a division of Heritage Food Service Group of Canada, is the largest service provider for the food service industry in Toronto (... Show more

 • Promoted

Senior Specialist, Vendor Management

Mazda Canada IncRichmond Hill, York Region, CA
Full-time

Work Arrangement: Hybrid (Home Office/Richmond Hill Office).At Mazda, we love sharing the beautiful machines we craft with the world.But even more, we love building relationships with the people wh... Show more

 • Promoted

Senior Customer Success Manager (Transformation Advisor), Financial Services

Amazon Web Services (AWS)Toronto, Ontario, Canada
Full-time

Description As a Senior Customer Success Manager (Financial Services) at AWS Canada, you will be the strategic partner for some of Canada's most complex financial institutions guiding them through ... Show more

 • Promoted

Part Time Sales Representative (Koodo) | Eaton Centre

Intello Technologies Inc.Toronto, ON, CA
Full-time +1

Part Time Sales Representative (Koodo) | Eaton Centre.Location: Toronto, ON, CA, M5B 2H1 Toronto, ON, CA.What does it mean to join our TELUS family?.Our goal is to provide Canadians with an excelle... Show more

 • Promoted

Customer Care Representative (Call Centre Bilingual English&Spanish)

Rubicon PathMarkham, York Region, CA
Full-time

Customer Care Representative (Call Centre Bilingual English & Spanish).Our Client is one of North Americas most experienced submetering providers, who brought turnkey solutions to our clients for o... Show more

 • Promoted

Service Delivery Manager

PythianToronto, ON, CA
Full-time

Get AI‑powered advice on this job and more exclusive features.At Pythian, we are experts in strategic database and analytics services, driving digital transformation and operational excellence.Foun... Show more

 • Promoted

Remote Customer Service Sales Representative

Pacific Canadian CareersToronto, ON, CA
Remote
Full-time

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours?.Our ideal candidate embodies qualities such as adaptability, trainability, and a ... Show more

 • Promoted

FLIGHT CENTRE - TRAVEL CONSULTANT - TORONTO, ON

Flight Centre Travel Group CanadaToronto, ON, CA
Full-time

Flight Centre - Travel Consultant - Toronto, ON.Categories: Sales and Customer Service.Love the thrill of closing a sale.At Flight Centre, our Travel Consultants spend their days having meaningful ... Show more

 • Promoted

Customer Success Manager (CSM)

Veriforce CanadaToronto, ON, CA
Full-time

Veriforce takes the pain out of compliance for over 50,000 organisations globally, helping them protect their people, their operations, and the planet.We support our network of hiring clients, supp... Show more

 • Promoted

Wireless Sales Pro: Elevate Tech & Customer Experience

StaplesRichmond Hill, York Region, CA
Full-time

A prominent retail company in Richmond Hill is seeking a Wireless Sales Consultant to enhance customer experience in the wireless department.The role requires passion for wireless technology and in... Show more

 • Promoted

Customer Service Remote Job

Leakstory JobsToronto, ON, CA
Remote
Full-time

About the job Customer Service Remote Job.The nature of this Job is an entry-level Job and no prior experience is required to start earning money.To Get started with us, make sure you follow and re... Show more

 • Promoted

Sales Representative - Wireless Expert

The Mobile ShopMarkham, ON, CA
Full-time

Become a Wireless Sales Representative at The Mobile Shop located in T&T Supermarket, where your goal is to assist customers in selecting the best mobile plans.Use your bilingual skills to enhance ... Show more

 • Promoted

Service and Sales Specialist

Fairstone Financial Inc.Toronto, ON, CA
Full-time +1

The Oaken Service and Sales Specialist will lead the customer experience by providing service to Oaken customers.This role develops and maintains strong relationships with customers through telepho... Show more

 • Promoted

Senior Inside Sales Representative

FitziiNewmarket, Ontario, Canada
Full-time

Join Rexel: A Global Leader in Electrical Distribution.Rexel is a world leader in the electrical distribution market, operating in 18 Countries and leveraging a network of 1950 branches and 27000 e... Show more

 • Promoted

Customer Service Specialist - Order Management

Select Food ProductsToronto, ON, CA
Full-time

Become a Customer Service Specialist focusing on order management, ensuring delivery timelines and accuracy meet client expectations every time.Deliver outstanding service both to customers and int... Show more