Key Account Manager

The Opportunity

This rewarding and rare opportunity presents a successful candidate to work with a dynamic and supportive team. There are real opportunities for future development and progression – this really could be a move towards building a career with a leader in the Food Industry.

Position Description

As a Key Account Manager, you will plan and lead sales activities in the market, taking into account the company’s strategy and local market requirements while managing a nationwide territory of key accounts and delivering consistent and exceptional customer experience.

You will also be involved in:

• Maximizing the sales and profit growth potential by developing and implementing effective and creative sales strategies and plans
• Leading and coordinating projects with all key stakeholders
• Developing and executing joint business plans with customers to deliver profitable growth. Communicating and consistently monitoring progress of the execution of the key account strategies amongst trade customers with internal and external stakeholders
• Preparing action plans for effective search of sales leads and prospects; Use CRM for leads and projects on a daily basis
• Maintaining close contact with all assigned customers to ensure proper follow up of customer complaints and satisfactory resolution
• Understanding the customers’ manufacturing operation systems, processes and policies in order to use their language for sales discussion
• Defining proper communication and follow up on service level agreements
• Working closely with product development and marketing personnel to develop new products and concepts
• Executing business reviews (internal and external) as planned
• Presenting and implementing innovations and tailor-made solutions, based on market trends and/or specific customer demands
• Ensuring proper execution and tracking of the assigned accounts through close analysis of sales activities to ensure annual budget is achieved and exceeded

Experience

As the successful candidate, you will be creative and passionate about sales with a strategic mindset.

• Minimum 5-10 years of proven successful sales track record
• Experience in the food industry-B2B an asset
• Understanding of retail and food service markets
• Capacity to define and articulate a market and a pricing strategy
• Sales negotiation and presentation skills
• Capability to build network of relationships in the industry; ability to be perceived as the subject matter expert
• Basic knowledge of sales budgeting process, marketing techniques, production and distribution processes
• Able to think logically around issues & tasks and provide solutions
• Strong understanding of market dynamics and customer relationship management
• Proficient in MS Office
• Excellent communicator with strong verbal and written communication skills

Qualifications

• University degree in commerce or food science
• Bilingual in French and English is a must for this role

Education

University degree in commerce or food science.