-
Lead business analysis activities for healthcare interoperability and digital health initiatives across the organization.
-
Elicit, analyze, document, and validate business, functional, and technical requirements for projects and operational initiatives.
-
Analyze, document, and validate data mappings between source systems and target solutions, including healthcare interoperability standards such as HL7 FHIR where applicable.
-
Collaborate with business, clinical, technical, and vendor stakeholders to ensure requirements are understood, aligned, and implemented successfully.
-
Facilitate meetings, workshops, working sessions, and stakeholder engagements; document decisions, action items, and outcomes.
-
Analyze current and future state business processes, identify gaps and opportunities, and assess the impact of proposed changes.
-
Troubleshoot and coordinate resolution of issues affecting integration, interoperability, data exchange, and business processes.
-
Develop and maintain business process models, workflows, use cases, user stories, business rules, metrics, and key performance indicators (KPIs).
-
Prepare clear, accurate, and audience-appropriate documentation, presentations, reports, and briefings, including materials for senior leadership.
-
Develop test strategies, test plans, and test cases; coordinate and support system, integration, and user acceptance testing activities.
-
Support quality assurance, implementation, deployment, and go-live activities to ensure successful project outcomes.
-
Write, review, edit, and maintain a variety of business, technical, operational, and end-user documentation.
-
Assist in the evaluation, procurement, and implementation of technology solutions to meet organizational needs.
-
Support organizational change management activities by assessing impacts, identifying stakeholder needs, and communicating project benefits and outcomes.
-
Monitor project progress, identify risks, issues, and dependencies, and contribute to mitigation and resolution strategies.
-
Provide leadership, guidance, and recommendations to stakeholders and project teams to support informed decision-making.
-
Build and maintain effective working relationships across multiple teams, programs, organizations, and external partners.
-
Adapt to changing priorities and support multiple concurrent initiatives while delivering high quality results within established timelines.
-
Proven experience with healthcare interoperability standards and protocols, including HL7 v2 and HL7 FHIR, with the ability to analyze and document data mappings, workflows, and information exchanges between healthcare systems.
-
Demonstrated ability to communicate complex business and technical issues, facilitate stakeholder workshops and requirements-gathering sessions, and build effective relationships across diverse stakeholder groups.
-
Demonstrated ability to translate business requirements into functional and technical specifications for system integrations, data exchanges, reporting, and process improvements within complex enterprise environments.
-
Demonstrated experience leading business analysis activities for healthcare interoperability, integration, or digital health initiatives.
-
Familiarity with one or more major Electronic Medical Record (EMR) or Electronic Health Record (EHR) systems.
-
Proven ability to build and maintain effective working relationships in large, complex, multistakeholder environments with diverse and potentially competing priorities.
-
Proven experience developing test strategies, test plans, test cases, and coordinating testing activities, including system, integration, and user acceptance testing.