Talent.com
Highbrow LLC
IT Operations AnalystHighbrow LLC • Toronto, ON, CA
No longer accepting applications
IT Operations Analyst

IT Operations Analyst

Highbrow LLC • Toronto, ON, CA
30+ days ago
Job type
  • Full-time
Job description

Job Title: IT Operations Analyst

Job ID: 2024-12926

Job Location: Toronto, ON (Hybrid – 2 days/week onsite) or Remote in Canada

Job Travel Location(s):

# Positions: 3

Employment Type: W2

Duration:Long Term

# of Layers:0

Work Eligibility:All Work Authorizations are Permitted – No Visa Transfers

Key Technology:Google Cloud, Kubernetes, Windows, Linux, GitHub

Job Responsibilities:

  • Provide planning, communication, and reporting of day-to-day ticket metrics and longer-term tactical objectives.
  • Level 2 support of Client business line Cloud Infrastructure including PaaS/IaaS/Containers across all production and test environments.
  • Manage non-standard/complex P1, P2 (Major Incidents), P3, and P4 incidents and service requests.
  • Ensure customer service satisfaction and enable continuous improvements.
  • Oversee higher complexity operational and preventive maintenance tasks.
  • Manage complex remedial and unscheduled urgent changes.

Skills and Experience Required:

Required:

  • 5+ years of experience in information technology supporting Google Cloud projects.
  • Strong to Expert knowledge of supporting GCP including GKE workloads.
  • Knowledge of OS technologies (Windows, RedHat Linux).
  • Familiar with CI/CD tools such as GitHub, Jenkins, etc.
  • DevOps and Agile understanding.
  • Working knowledge of Local Area Networks (LAN) and Wide Area Networks (WAN).
  • Knowledge of scripting languages and tools such as Python, JavaScript, PowerShell, Bash.
  • Must have a solid understanding of Incident, Change, and Problem Management methodologies as well as solid experience in a large, high-performance production environment.

#J-18808-Ljbffr

Create a job alert for this search

IT Operations Analyst • Toronto, ON, CA

Similar jobs

IT Delivery Lead - Enterprise Tech Operations

OnexToronto, Ontario, Canada
Full-time

A leading investment firm in Toronto seeks an IT Delivery Lead to coordinate and enable IT initiatives across the organization.The role requires 3-5 years of experience in IT delivery and operation... Show more

 • Promoted

IT Business Analyst: Drive Tech-Driven Processes (6-month)

ExperTech Inc.Toronto, ON, CA
Full-time +1

A leading staffing firm in Toronto is looking for an IT Business Analyst for a full-time position with a large financial client.Responsibilities include interviewing end users to document business ... Show more

 • Promoted

Remote IBM Maximo Administrator | IT Ops & Support

Aversan Inc.Toronto, ON, CA
Remote
Full-time

A dynamic engineering firm is looking for an IBM Maximo Administrator to manage and support the Maximo system, ensuring its stability and performance.Responsibilities include troubleshooting suppor... Show more

 • Promoted

Manager of IT Operations Manufacturing Sector

StelumarToronto, ON, CA
Full-time

Drive innovation in manufacturing as the Manager of IT Operations at Stelumar Advanced Manufacturing.This key position involves comprehensive oversight of SAMI's IT infrastructure and operational t... Show more

 • Promoted

Operations Analyst

Wall Street OasisToronto, ON, CA
Full-time

Wall Street Oasis (WSO) | Operations (CRM) Analyst.Wall Street Oasis is the largest community focused on careers in finance with 1 million registered members and 20 million visits per year.The plat... Show more

 • Promoted

Senior IT Operations Analyst - NOC Shift Leader

Robertson & Company Ltd.Toronto
Full-time

Senior IT Operations Analyst - NOC Shift Leader.Be among the first 25 applicants.Our client is a top financial institution with significant North American holdings.They operate across most major ve... Show more

 • Promoted

IT Finance Analyst

IDEKA Services ConseilsToronto, Ontario, Canada
Full-time

We are seeking a strong Analyst to support PCO, Governance, and IT Finance activities within a Technology organization.This is a temp-to-perm opportunity based in Montreal or Toronto, with a hybrid... Show more

 • Promoted

CAN – IT – Bus Systems Analyst III

HRbrain Inc.Toronto, ON, CA
Full-time

Looking for a conceptual and analytical thinker with strong attention to detail who is comfortable working solo or together with a team.In this expert level professional role, you will lead special... Show more

 • Promoted

IT Associate Manager

Huawei CanadaMarkham, ON, CA
Temporary

Huawei Canada IT Associate Manager (12-month contract).Huawei Canada has an immediate 12-month contract opening for an IT Associate manager.From Procurement to Finance to IT services and much more,... Show more

 • Promoted

IT Business Systems Analyst

Cpus Engineering Staffing Solutions Inc.Old Toronto, ON, CA
Full-time

We are currently requesting resumes for the following position.Pickering or Toronto (Hybrid, 3 days remote).Ontario Power Generation (OPG) is seeking an experienced candidate to join our IT Project... Show more

 • Promoted

IT Support Analyst

360°kidsMarkham, Ontario, Canada
Full-time

Kids is a vitally important community agency serving all of York Region.We have been a leader in the delivery of innovative support services for more than 35 years and work to improve the lives of ... Show more

 • Promoted

It Business/Systems Analyst - C$83,857 A Year - Remote

CWB GroupEast York, Canada
Remote
Full-time

The Business/Systems Analyst will gather and analyze business requirements, create project plans, and ensure IT systems meet organizational needs. Show more

 • Promoted

IT Compliance Analyst — Drive IT Risk & Controls

The Citco Group LimitedToronto, ON, CA
Full-time

A global leader in fund services is seeking an IT Compliance Analyst in Toronto.The role involves analyzing and improving IT compliance, coordinating controls testing, and supporting policy reviews... Show more

 • Promoted

Specialist IT III

Signet Jewelers LimitedMarkham, ON, CA
Full-time

The IT Specialist provides technical support and assistance to users across the organization, ensuring smooth operation of computer systems and networks.Technical Support & System Management.Provid... Show more

 • Promoted

IT L2 Operations(IBM WebSphere Application Server (WAS))

Q1 Technologies, Inc.Toronto, ON, CA
Full-time

Continuously enhance knowledge and expertise in business services, applications, infrastructure, and analytical tools to support effective solution development and delivery.Stay current with indust... Show more

 • Promoted

Systems Engineer for IT Operations

Leo BerwickToronto, ON, CA
Full-time

Leo Berwick is hiring a Systems Engineer to enhance our cloud-oriented IT operations.Support users and maintain system efficiency in a hybrid working model with flexibility.As a Systems Engineer, y... Show more

 • Promoted

IT Manager

Nighthill Recruitment AgencyAurora, York Region, CA
Part-time

Our client - a Not-For-Profit OrganizationIs seeking a Part Time IT Manager (3 days/week).The IT Manager directs efforts to maintain continuous service by ensuring the organization remains on the l... Show more

 • Promoted

IT Service Operations Manager — Lead with Service Excellence

Options Consulting SolutionsToronto, Ontario, Canada
Full-time

A leading consulting firm in Toronto seeks a Manager, IT Support & Service Operations to lead a team providing centralized technical support.Responsibilities include overseeing operations, mentorin... Show more

 • Promoted

Junior IT & Operations Support

RateHubToronto, ON, CA
Full-time

Ratehub is Canada’s leading personal finance comparison platform, helping millions of Canadians make smarter decisions about mortgages, credit, and insurance.Our platform powers multiple licensed b... Show more

 • Promoted

Operations Analyst, Toronto

VctavernToronto, ON, CA
Full-time

Entrepreneur First is the world’s leading talent investor.Since 2011, we’ve pioneered a new model of company creation, with over 2,000 individuals having gone through our platform in London, Singap... Show more