Sales Office Coordinator

Sales Office Coordinator

We offer a diverse and positive work environment that allows you to enhance your skills and provides opportunities in a rapidly growing organization.

Position is starting in our Coquitlam office and transitioning into Surrey later in the year.

Responsibilities:

• Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.
• Handling urgent calls, emails, and messages when Sales Representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
• Handling orders by phone, email, or mail and checking that the orders have the correct prices, discounts, and product numbers.
• Inputting orders, processing them according to customer requirements, and ensuring they are accurate and timely delivered.
• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• Developing and maintaining filing systems to maintain sales records, prepare reports, and provide financial information to the finance department.
• Making the company's products and services as attractive to potential customers as possible.
• Ensuring adherence to laws, regulations, and policies.

Requirements:

• 2 or more years experience in sales/admin work.
• Customer service experience
• Ability to Lift 25 pounds
• Experience as a Sales Coordinator or in administration may be advantageous.
• Good team development and leadership skills.
• Computer literacy.
• Good administrative, organizational, and problem-solving skills.
• Excellent communication, sales, and customer service skills.
• The ability to multitask, work in a fast-paced environment, and meet deadlines.
• Current knowledge of industry trends and regulations.
• Communication via Email and Phone in English

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