Talent.com
Scotiabank
Senior Customer Experience Associate - University Plaza Branch (37.50 hours/week)Scotiabank • Halton Hills, ON, CA
Senior Customer Experience Associate - University Plaza Branch (37.50 hours/week)

Senior Customer Experience Associate - University Plaza Branch (37.50 hours/week)

Scotiabank • Halton Hills, ON, CA
30+ days ago
Job type
  • Full-time
Job description

Title: Senior Customer Experience Associate - University Plaza Branch (37.50 hours/week)

Requisition ID: 220135

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

  • Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:

  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Have experience with conducting simple sales, proactive marketing calls and providing financial advice
  • Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
  • Previous banking experience is a strong asset

What’s in it for you?

  • The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • An organization committed to making a difference in our communities– for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
  • A competitive compensation and benefits package

Location(s): Canada : Ontario : Dundas

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

#J-18808-Ljbffr

Create a job alert for this search

Senior Customer Experience Associate - University Plaza Branch (37.50 hours/week) • Halton Hills, ON, CA

Similar jobs

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausOrangeville, ON, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Senior Assurance Manager

RLB LLPOrangeville, ON, CA
Full-time

A forward-thinking accounting and advisory firm rooted in Southern Ontario with a mission to empower people and strengthen communities.We’re growing, and we want awesome people like you to grow wit... Show more

 • Promoted

Logistics Operations Customer Service Associate

WHITE STAR LOGISTICS INCHamilton, ON, CA
Full-time

Elevate your career with White Star Logistics as a Logistics Operations Customer Service Associate in Hamilton, NJ.This position focuses on tracking shipments, customer service, and detailed operat... Show more

 • Promoted

Director - Advice & Growth

HMECUHamilton, ON, CA
Full-time +1

Permanent, Full-Time One (1) Existing Vacancy.Hamilton, ON (Travel between branch locations as required) Hybrid Work Available.At Healthcare & Municipal Employees' Credit Union (HMECU), the Directo... Show more

 • Promoted

Assistant Store Manager - Flexible Hours & Growth

La Vie En RoseHamilton, ON, CA
Full-time

A popular lingerie and swimwear brand invites applications for an Assistant Manager position in Hamilton, Ontario.The role includes managing store operations, developing high-performance teams, and... Show more

 • Promoted

Dynamic Retail Associate Role

Fossil Group, Inc.Halton Hills, ON, CA
Full-time

Elevate your career as a Dynamic Retail Associate in a brand-focused environment.We seek talented individuals who are ready to make a substantial impact by providing unforgettable customer experien... Show more

 • Promoted

Sales Associate - CosmoProf Store # 07554

CosmoProf BeautyMilton, Halton Region, CA
Full-time

COSMOPROF CANADA SALES ASSOCIATE.By working at Cosmoprof Canada, you would be part of the largest hair and beauty supplier in the world, and we are on a mission to empower our customers to express ... Show more

 • Promoted

Remote Sales Associate – Unlimited Commission & Benefits

AO Globe LifeHamilton, ON, CA
Remote
Full-time

A leading insurance company is seeking a Remote Customer Sales Associate to enhance customer engagement and expand the client base.As part of a supportive team, you'll assist customers with product... Show more

 • Promoted

Part-Time Focus Group Participant - No Experience Required

ApexFocusGroupCaledon
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.... Show more

 • Promoted

Retail Sales Associate

POP MARTHalton Hills, ON, CA
Full-time

HK), founded in 2010, is a leading global company in the trend culture and entertainment industry.Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP oper... Show more

 • Promoted

Dynamic Key Holder Role Driving Sales and Customer Loyalty

Psycho BunnyGeorgetown, ON, CA
Full-time

Transform customer interactions as a Key Holder in an energetic retail space.Foster an engaging sales culture while ensuring superior service and team performance within the store.This position sup... Show more

 • Promoted

Professional Customer Care Assistant

HrstalentsolutionsHamilton, ON, CA
Full-time

Shape customer experiences as a Customer Service Assistant in a professional setting.Focus on delivering outstanding service through effective communication and organized support processes.The posi... Show more

 • Promoted

Sales Associate - CosmoProf Store # 07321

Sally Beauty Holdings, Inc.Hamilton, ON, CA
Full-time

By working at Cosmoprof, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair – and we need pas... Show more

 • Promoted

Hillel McMaster Engagement Coordinator

Hillel InternationalHamilton, ON, CA
Full-time

Take on the role of Engagement and Wellness Coordinator at Hillel McMaster.Your mission will be to foster a strong sense of belonging among students through innovative programming and support.This ... Show more

 • Promoted

Toronto Premium Outlet Sales Lead

PandoraHalton Hills, ON, CA
Full-time

Join Pandora as a Sales Lead at our Toronto Premium Outlet.Embark on a rewarding journey, merging sales acumen with customer-centric service.As the Sales Lead, you embody the spirit of Pandora, imm... Show more

 • Promoted

Key Holder

Psycho BunnyGeorgetown, ON, CA
Full-time

Key Holder - Toronto Premium Outlets (on-site).Ready to hop into something extraordinary? We're Psycho Bunny, the rebellious refined clothing brand turning heads with our premium quality, vibrant s... Show more

 • Promoted

Retail Sales Associate Full Time

PetSmartOrangeville, ON, CA
Full-time

Retail Sales Associate Full Time.Continue with Google Continue with Google.Be among the first 25 applicants.Retail Sales Associate Full Time.Get AI-powered advice on this job and more exclusive fea... Show more

 • Promoted

Experienced Store Manager in Retail

CosmoProf BeautyMilton, Halton Region, CA
Full-time

Manage a vibrant retail environment and team as a Store Manager.Focus on driving sales, customer satisfaction, and inclusivity in the beauty industry.As the Store Manager, you will leverage your le... Show more