Talent.com
GoodLife Fitness
Customer Service Representative (Motivator) - Peterborough Portage PlaceGoodLife Fitness • Peterborough, Ontario
Customer Service Representative (Motivator) - Peterborough Portage Place

Customer Service Representative (Motivator) - Peterborough Portage Place

GoodLife Fitness • Peterborough, Ontario
7 days ago
Salary
CA$18.95 hourly
Job type
  • Part-time
Job description

CUSTOMER SERVICE REPRESENTATIVE (MOTIVATOR)

Who is a Customer Service Representative (Motivator)?

The Motivator role is critical to the success of our GoodLife Fitness Clubs. A Motivator is typically the first Associate a Member or Potential Member interacts with upon arrival to the Club. The Motivator is responsible for creating a welcoming, clean and safe environment to help Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us is always positive and engaging.

What will you be doing?

  • Be Pleasant and Present with every greeting and interaction.
  • Greet Members as they come into the Club and check them in for their workout.
  • Greet Potential Members that have appointments or that come into the Club as walk-ins and direct them accordingly.
  • Properly and efficiently handle incoming calls from Members and Potential Members. This includes answering the phone within three rings and taking messages or booking appointments.
  • Assist Members on the floor with questions about the FitFix and Cardio machines.
  • Possess in-depth knowledge regarding Memberships and all Club services and amenities and able to sell these products when opportunities arise.
  • Assist Members through possessing an in-depth knowledge of all our systems to be able to efficiently answer Member questions, resolve Member issues or concerns, make updates to Member information, sell memberships, services, products and amenities, etc.
  • Handle comments, suggestions and concerns in a courteous and professional manner.
  • Provide Fit-Fix Starter sessions for new and current Members.
  • Complete Club runs and cleaning tasks as required to maintain cleanliness standards.
  • Complete any other tasks required to provide an exceptional experience for Members and guests.
  • Complete any required Learning and attend all monthly meetings.


Do you have what it takes?

  • CPR-A & AED Certification
  • Must be Smart Tan certified within 3 months of employment
  • Interpersonal Savvy: Relates well to all kinds of people ‘up, down, sideways’, inside and outside of the organization. Builds appropriate rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first-hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
  • Team Contribution: Always helpful to the rest of the team/other teams. Among the first to volunteer to help others succeed. A model of sharing, caring, and cooperation.
  • Approachability: Is easy to approach and talk to, can be warm, pleasant and gracious. Spends the extra effort to put others at ease. Is sensitive to and patient with the interpersonal anxieties of others. Builds rapport well and is a good listener.
  • Knowledge of the fitness industry
  • Excellent written and verbal communication skills
  • Superior customer service skills; ability to fully understand and embrace company culture
  • Proficiency in the use of computers
  • Previous customer service and sales experience an asset

What's in it for you

  • Ongoing training and development to ensure a long and successful career path
  • Career advancement opportunities
  • Competitive Total Rewards Package
  • FREE Fitness membership
  • Fun and energetic atmosphere to come to every day!

Compensation:

It is expected that the selected candidate will start at a base wage of $18.95. This position is eligible for commissions in addition to the base wage. The expected annual range of total compensation is $12,200 - $13,800 determined by the expected total number of scheduled hours per year, performance, time in the position and variable compensation earned.

This job posting is for an existing vacancy.

Create a job alert for this search

Customer Service Representative (Motivator) - Peterborough Portage Place • Peterborough, Ontario

Similar jobs

Housekeeper Wanted - Unique Opportunity Multi Waterfront Cottage Cleaning

Housekeeper.comBuckhorn, Ontario, Canada
Full-time

Nice to meet you! My name is Mo.My family owns a resort in Buckhorn.June and September - Mondays or Tuesdays 15hrs/wk 3.July and August - Saturdays and some days during the week 10 to 20hr/wk All... Show more

 • Promoted

Volunteer Community Connector Role

Crohn's and Colitis CanadaMillbrook, ON, CA
Full-time

Join us as a Community Connector with Crohn’s and Colitis Canada! Be part of a movement to raise awareness and support for those affected by these diseases.In this volunteer role, you will engage w... Show more

 • Promoted

Home Support Worker (HSW)

CarePartnersCobourg, ON, CA
CA$20.42 hourly
Full-time

Home Support Workers are an integral part of a health care team, and in this role, you will encourage, support, and promote independence for patients in home and community care settings by assistin... Show more

 • Promoted

Small Animal DVM — Mentorship, Balance & Benefits

P3 Veterinary PartnersMillbrook, ON, CA
Full-time

A veterinary clinic located in Millbrook, Ontario is seeking a Small Animal DVM to join their friendly team.This role offers part or full-time opportunities with no on-call duties.Ideal candidates ... Show more

 • Promoted

Technical Representive/Appointed Person Lifting Operator - Kings Lynn

Algeco UK Limited, Manor Drive, Peterborough PE4 7APPeterborough, Ontario, Canada
Permanent

Technical Representive/Appointed Person Lifting Operator - Kings Lynn.Location:Peterborough Contract Type:Permanent Reference:UK04855.As our Technical Representative, you will ensure the safe and e... Show more

 • Promoted

Superintendent, Production

Cameco CorporationPort Hope, Northumberland County, CA
Full-time

Located at our Port Hope facility, this position involves the following responsibilities:.Lead and support CFM’s objective to improve safety performance by working collaboratively with all team mem... Show more

 • Promoted

Delivery Driver: Safe, On-Time & Customer-Focused

Internetwork ExpertPeterborough, ON, CA
Full-time

A logistics company in Peterborough, Ontario, is seeking a Delivery Vehicle Driver responsible for safely transporting goods while ensuring compliance with traffic laws.The ideal candidate will pos... Show more

 • Promoted

Metro Jobs In Peterborough Now Hiring

GREAT PAY $17-42 p/hPeterborough, Canada
Full-time

Ready to tackle a fun and rewarding career? There are Metro job openings in your area.Apply today and find the job that you have been looking for!. Show more

 • Promoted

Home Remodeling Field Sales Consultant — High Commission

FountainPeterborough, Canada
Full-time

A leading home improvement company in Peterborough is seeking motivated Design Consultants to join their successful sales force.In this role, you will travel to scheduled appointments with homeowne... Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausCavan Monaghan, ON, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Director, Major Gifts & Campaigns

Northumberland Hills HospitalCobourg
Full-time +1

Other Opportunities: Director, Major Gifts & Campaigns, NHH Foundation (Permanent, Full-Time).Monday, June 1st, 2026 at 12:00am.Director, Major Gifts & Campaigns.Northumberland Hills Hospital (NHH)... Show more

 • Promoted

Solar Field Sales Rep – Uncapped Commissions + Training

Top ClosersPeterborough, ON, CA
Full-time

A leading sales organization is seeking a driven Field Sales Representative in Peterborough, Ontario.This role offers full product training and uncapped commissions, perfectly suited for individual... Show more

 • Promoted

Sales Representative

James TalentPort Hope, Northumberland County, CA
Full-time

Days Onsite in Port Hope, Ontario.Are you a sales professional with some technical or engineering experience?.This opportunity is designed to give you the chance to break into the capital equipment... Show more

 • Promoted

Coordinator for Bridge Youth Centre Programs

Kawartha YFCPeterborough, ON, CA
Full-time

Become the driving force behind youth initiatives as the Bridge Youth Centre Coordinator at Peterborough Youth Unlimited.This full-time role is essential in strengthening community impact.Peterboro... Show more

 • Promoted

Part Time Intervenor to Support People Who Are Deafblind-ASL Required

SensityPeterborough, ON, CA
Part-time

Part Time Intervenor to Support People Who Are Deafblind-ASL Required.Sensity is a not-for-profit organization providing services and programs to members of the deafblind community.We are recognize... Show more

 • Promoted

Sales Manager

Canadian Centre for AddictionsCobourg, Port Hope
Full-time

Canadian Centre for Addictions (CCFA) is one of Canada's premier private drug and rehab treatment centers, offering top-tier recovery services.With facilities in Cobourg and Port Hope, and plans fo... Show more

 • Promoted

Store Manager: Grow Sales, Lead Guest Experience

Spencer'sPeterborough, ON, CA
Full-time

A leading retail company in Peterborough is seeking a Store Manager responsible for overseeing store operations and ensuring exceptional guest services.This role requires prior retail management ex... Show more

 • Promoted

Assistant Resident Manager in Ontario

Skyline Group of CompaniesPeterborough, ON, CA
Full-time

Become an Assistant Resident Manager with Skyline in Peterborough, Ontario, focusing on property operations and tenant services.This full-time role entails a rotating work schedule and on-call duti... Show more

 • Promoted

Sales And Marketing Specialist

Power RecruitmentCobourg
Full-time

About the job Sales And Marketing Specialist.We are currently seeking applicants for a Sales And Marketing Specialist position to assist our client.We welcome you to submit your application, if you... Show more

 • Promoted

Parts Advisor Opportunity in Peterborough

KPI PeoplePeterborough, ON, CA
Full-time

Step into an exciting parts advisor opportunity at a leading car dealership in Peterborough.Your role will focus on sourcing, supplying, and managing vehicle parts effectively.As a pivotal member o... Show more