Hotel receptionist
Hôtel & Spa Le Germain Charlevoix • Baie-Saint-Paul, QC, Canada
21 days ago
Job type
- Permanent, Full-time
Job description
- Education: No degree, certificate or diploma
- Experience: 2 years to less than 3 years
Tasks
- Resolve complaints and claims
- Provide information on hotel facilities and services
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
Work conditions and physical capabilities
- Attention to detail
- Standing for extended periods
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Reliability
- Team player
Employment terms options
- Early morning
- Evening
- Shift
Employment terms options
- Morning
- Day
- Weekend
Health benefits
- Dental plan
- Disability benefits
- Health care plan
Financial benefits
- As per collective agreement
Other benefits
- Free parking available
- Parking available
- Wellness program
Support for youths
- Participates in a government or community program or initiative that supports youth employment
- Offers on-the-job training tailored to youth
- Offers mentorship, coaching and/or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth
- Work Term: Permanent
- Work Language: French
- Hours: 30 to 40 hours per week