Restaurant Manager

Job Description

Job Description

JOB DESCRIPTION

Restaurant Manager – Tim Hortons

We are seeking an experienced, hardworking, and highly motivated Restaurant Manager to lead the day-to-day operations of our Tim Hortons restaurant.

Restaurant management experience is required. Only candidates who meet the qualifications below will be considered.

Position Overview

The successful candidate will be a strong, hands-on leader with experience in the quick-service restaurant industry and a proven ability to lead a team, manage restaurant operations, and deliver results.

This position is responsible for ensuring the restaurant consistently achieves Tim Hortons brand standards while maintaining a strong focus on guest experience, team development, operational performance, and profitability.

What We Offer

• Competitive wages

• Performance-based bonuses

• Fully paid benefits

• Comprehensive training and development

• Opportunities for growth

• Community involvement

Key Responsibilities

• Lead and manage the day-to-day operations of the restaurant

• Recruit, train, coach, develop, and retain a strong team

• Manage labour costs through effective scheduling, deployment, and floor management

• Ensure excellent guest service and promptly resolve guest concerns

• Maintain high standards for food quality, cleanliness, speed of service, and restaurant operations

• Ensure new product launches, promotions, and operational initiatives are executed successfully

• Monitor and improve key Tim Hortons performance metrics and audit results

• Identify opportunities to improve sales, profitability, efficiency, and overall restaurant performance

• Ensure company policies, procedures, food safety standards, and Tim Hortons brand standards are consistently followed

• Maintain regular communication with the Restaurant Owner regarding restaurant performance, staffing, profitability, operational challenges, and opportunities for improvement

Qualifications

• Minimum 2 years of restaurant management experience

• Minimum 1 year of Tim Hortons experience

• Strong knowledge of quick-service restaurant operations

• Proven experience leading, supervising, and developing teams

• Strong operational and organizational skills

• Excellent communication and problem-solving skills

• Passion for guest service and creating exceptional guest experiences

• Ability to coach, mentor, and hold team members accountable

• Results-oriented with a strong drive to improve performance and achieve goals

• Must have flexible availability, including the ability to work weekends and varying shifts as required by the business

To apply, please submit your resume and cover letter.

REQUIREMENTS

• Customer service background preferred
• Previous experience in Quick Service an asset
• Friendly and outgoing
• Flexible schedule
• Previous management experience preferred

ABOUT THE COMPANY

Job applicants responding to this posting may be applying to a Tim Hortons® restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchisee.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.