Manager, Public Education, Program Development & Analytics - Animal ServicesCity of Mississauga • Mississauga, ON, CA

Manager, Public Education, Program Development & Analytics - Animal Services

City of Mississauga • Mississauga, ON, CA

30+ days ago

Job type

Permanent

Job description

Job Summary

Are you energized by developing and leading a talented, multidisciplinary team to deliver community-first programs that advance animal welfare and public safety? Reporting to the Manager, Animal Services, the Manager, Public Education, Program Development & Analytics will inspire and direct a passionate team of educators, outreach specialists and program developers to design, deliver and continuously improve public-facing programming, volunteer initiatives and community events. You will champion world‑class animal care and community service excellence by blending evidence‑based program design with strong stakeholder partnerships, creative communications and data‑driven decision making. This role balances hands‑on leadership with strategic influence—translating analytics into measurable impact across Field Services & Enforcement, Animal Care & Wellness and Regulatory & Client Operations while ensuring all programming is accessible, culturally relevant and aligned with municipal objectives.

What success looks like

A high‑performing, engaged team delivering memorable education and outreach that increases responsible pet ownership, by‑law compliance and public safety.
Programs and campaigns that are evidence‑informed, measurable and demonstrably aligned with enforcement and care priorities.
Strong community and partner relationships that expand reach and create tangible outcomes for animals and residents.
Innovative, accessible learning experiences (digital and in‑person) that set a new standard for municipal animal services education.

Duties and Responsibilities

Lead development and execution of evidence‑informed public education programs for schools, youth, new pet owners and priority communities.

Design and oversee outreach campaigns to increase awareness of licensing compliance, responsible pet ownership, humane animal care and the SCARF special needs fund.

Supervise, coach and evaluate education, outreach and program development staff, setting performance goals and identifying training needs.

Establish, manage and enhance volunteer programs supporting shelter enrichment, outreach and program delivery, including recruitment, supervision and recognition.

Apply data insights and KPIs to measure program outcomes, adapt offerings and align initiatives with strategic priorities.

Develop targeted education campaigns in response to enforcement data, incident trends and geographic hotspots to support Field Services.

Collaborate with Animal Care & Wellness to produce public education on pet wellness, disease prevention and proper care.

Identify and implement best practices, technologies and evidence‑based approaches for public engagement and education delivery.

Produce outreach materials, learning tools and social media content in collaboration with the City’s Strategic Communications and Marketing teams that meet corporate branding and accessibility standards.

Coordinate and lead public events including adoption drives, education fairs and Animal Services Week.

Build and maintain partnerships with schools, community associations, NGOs, sponsors, and sector stakeholders to expand program reach.

Serve as a primary spokesperson and media contact for MAS

Prepare reports, presentations and briefings for senior management, Council and partner organizations; contribute to crisis communications when required.

Manage program budgets, procurement and resource planning related to education and outreach initiatives.

Ensure accessibility, inclusivity and cultural relevance across all educational content and delivery formats.

Oversee integration of digital tools, in‑person learning and experiential outreach; pilot innovative program models and continuous improvement cycles.

Skills and Qualifications

Post‑secondary degree or diploma in Public Administration, Education, Communications, Animal Welfare or a related field.

5–7 years of progressively responsible experience in public programming, community outreach or education services, including 5 years in a supervisory or leadership role.

Strong knowledge of instructional design, adult education principles and public outreach strategies.

Demonstrated experience using data and analytics to inform program design, measure outcomes and report to stakeholders.

Proven experience in volunteer program management, fundraising, event coordination and community campaign delivery.

Excellent verbal and written communication, presentation and media engagement skills.

Highly developed interpersonal, partnership building and stakeholder engagement abilities.

Experience working cross‑functionally with operational teams to align education with enforcement and service delivery.

Proficiency with MS Office, digital engagement platforms and social media tools.

Ability to manage budgets, procurement and vendor relationships.

Valid Ontario Driver’s Licence in good standing.

Satisfactory criminal record check required prior to employment.

Hourly Rate / Salary : $ 97,831.00 - $ 130,442.00

Hours of Work : 35

Work Location : Animal Services Centre

Department / Division / Section : CMS / Community Services Dept , CMS / Enforcement Division , Animal Services

Non-Union / Union : Non Union

Create a job alert for this search

Program Manager • Mississauga, ON, CA

Similar jobs

Technological Education Teachers

Halton Catholic District School Board • Burlington, ON, Canada

Full-time

The Halton Catholic District School Board (HCDSB), in partnership with home and Church, is an inclusive and equitable learning community dedicated to providing excellence in Catholic education by d...Show more

Last updated: 6 days ago • Promoted

Program Manager, RN (Contract)

Spectrum Health Care • Mississauga, ON, Canada

Full-time

Spectrum Health Care is currently seeking a .Program Manager, Integrated Care.This is a 1 year contract with possibility of extension or permanency. This individual will be responsible for lead...Show more

Last updated: 30+ days ago • Promoted

???? Fitness-Focused Store Leader | Full-Time Manager - SK Oakville (Weekday Hours : 9 : 15am - 5 : 15pm)

1000810612 Ontario Inc. • Oakville, ON, Canada

Full-time

EARNING POTENTIAL – YOUR SALES, YOUR PAYCHECK.This isn’t your typical retail management gig.At Supplement King, we’ve combined a performance-based bonus structure that rewards.The...Show more

Last updated: 30+ days ago • Promoted

Pet Groomer Trainee

PetSmart • Bolton, Ontario, Canada

Full-time +1

PetSmart does Anything for Pets – JOIN OUR TEAM!.At PetSmart, Anything for Pets begins with our people.Every associate plays a vital role in creating meaningful experiences for pets and their famil...Show more

Last updated: 19 hours ago • Promoted • New!

LTO - 1.0 GIFTED 6 / 7 / 8, J / I

Simcoe County District School Board • Bradford, ON, Canada

Full-time +1

Assignment Details including Required Qualifications : .Whether you self-identify with one of the four equity-deserving groups designated under the federal. Applicants may also self-identify with an e...Show more

Last updated: 6 hours ago • Promoted • New!

Program Manager - Canadian Race Relations Foundation

Canadian Race Relations Foundation • mississauga, on, ca

Full-time

JOB DESCRIPTION | Program Manager .The Canadian Race Relations Foundation.The Canadian Race Relations Foundation (CRRF) was created in 1996 to reaffirm the principles of justice and equality for al...Show more

Last updated: 2 hours ago • Promoted • New!

Division Manager

IG Wealth Management • Mississauga, ON, Canada

Full-time

Lead, coach and grow your practice in an entrepreneurial environment where you define your success.The Division Manager Opportunity. Inspire, motivate and build your practice! As Division Di...Show more

Last updated: 21 days ago • Promoted

Environmental Services Manager (ESM)

RhynoCare • Bolton, ON, Canada

Full-time

Environmental Service Manager (ESM).You will be hired and onboarded with.At RhynoCare, we're committed to your success.We offer competitive compensation, flexible scheduling options, and ongoin...Show more

Last updated: 4 days ago • Promoted

Manager, Public Education, Program Development & Analytics - Animal Services

City of Mississauga • Mississauga

Full-time +1

Select how often (in days) to receive an alert : .Manager, Public Education, Program Development & Analytics - Animal Services. Are you energized by developing and leading a talented, multidisciplinar...Show more

Last updated: 29 days ago • Promoted

Accounting Manager

Vaco by Highspring • King City, ON, CA

Permanent

We are seeking a Accounting Manager to lead the consolidated reporting process and serve as the primary liaison with external auditors. This role will own audit coordination for group financials, en...Show more

Last updated: 2 days ago • Promoted

Veterinary Hospital Manager

MHMI • Mississauga, ON, Canada

Full-time

Join Our Team as a Hospital Manager - Where Passion for Pets Meets a Positive Work Environment!.If you’re reading this, we know you’re passionate about animals—and we believe you&...Show more

Last updated: 30+ days ago • Promoted

Education Professionals - Remote Leadership Role

wholeheartedlifestyle • Brampton, ON, Canada

Remote

Full-time +1

Are you a teacher, trainer, or education professional ready for a.Whether you're looking for full-time, part-time, or a side income, you'll enjoy full control over your schedule and work lo...Show more

Last updated: 20 days ago • Promoted

Client Navigator - PAR Program (Catholic Family Services Peel-Dufferin)

Allen Leigh Consulting • Brampton, ON, Canada

Full-time

Catholic Family Services of Peel-Dufferin (CFSPD) is a dynamic, growing family service agency serving all areas of Peel and Dufferin. CFSPD is committed to providing a positive work environment for ...Show more

Last updated: 30+ days ago • Promoted

Restaurant Regional Manager - GTA

Gecko Hospitality - Ontario • Brampton, ON, Canada

Full-time

We are a leading and stable force in the hospitality sector, seeking an experienced Regional Manager to oversee operations and drive success across a key territory of Ottawa.This is an exceptional ...Show more

Last updated: 28 days ago • Promoted

Biology Private Tutoring Jobs King City

Superprof • King City, Canada

Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more

Last updated: 30+ days ago • Promoted

Director of the Program for Active Living (PAL) - Kinesiologist

Schlegel Villages Inc. • Mississauga, ON, Canada

Full-time +1

Our Village of Erin Meadows, located in 2930 Erin Centre Blvd.Mississauga, Ontario has an exciting opportunity for a Permanent FULLTIME Kinesiologist, DIRECTOR of the Program for Active Living to j...Show more

Last updated: 15 days ago • Promoted

Service Manager - Residential - Hybrid

Allied Universal • Mississauga, ON, Canada

Full-time

We are North America's leading security and facility services provider with approximately 300,000 service personnel.At Allied Universal(R), we pride ourselves on fostering a promote from within...Show more

Last updated: 30+ days ago • Promoted

Program Manager – AI and Data Analytics (1790)

freelance.ca • Mississauga, Canada

Temporary

Hybrid work model, 2 days / week in Mississauga Office.Month Contract, 8-hours / day, 40-hours / week.Program or Project Management experience. Expertise in AI, Data Analytics, and Machine Learning initia...Show more

Last updated: 30+ days ago • Promoted