We are looking for an experienced HR People Operations Specialist to support a dynamic organization in Toronto, Ontario. In this role, you will partner with leaders and employees to strengthen workplace practices, improve engagement, and ensure human resources programs are delivered effectively. This position requires a strong background in employee relations, performance management, benefits administration, and HR systems oversight within a fast-paced environment.
Responsibilities:
• Lead and mentor a human resources team, ensuring daily activities support broader people strategies and organizational goals.
• Act as a trusted advisor to leaders and staff by offering practical guidance on workplace policies, employment legislation, performance concerns, attendance matters, and organizational structure.
• Develop and support learning initiatives, including workshops and training sessions on key human resources topics and annual performance review processes.
• Drive programs that enhance employee engagement, support retention efforts, and contribute to a positive workplace culture.
• Review and maintain HR policies, handbook content, and related procedures, identifying opportunities to improve clarity, compliance, and employee support.
• Provide coaching to managers and employees on goal setting, development planning, career growth, and appropriate training opportunities.
• Oversee the accuracy of employee records and ensure all personnel updates, changes, and departures are documented and entered in a timely manner.
• Coordinate with internal systems teams to manage HR system updates, test enhancements, resolve issues, and support the rollout of new functionality.
• Manage disability and leave cases, including claims coordination, return-to-work planning, and communication with third-party providers, payroll, and leaders.
• Support compensation and benefits administration by preparing market survey submissions, reviewing trends, and addressing benefit-related concerns.
• Undergraduate degree or diploma, ideally in Human Resources Management or a related discipline.
• At least 12 years of progressive human resources experience in a fast-paced setting, with strong exposure to employee relations, performance management, and disability case management.
• In-depth knowledge of employment legislation and established human resources best practices.
• Hands-on experience working with HR information systems; exposure to ADP Workforce Now or similar platforms is strongly preferred.
• Detail-oriented experience supporting benefits administration, payroll coordination, training delivery, and HR operations.
• Background in real estate development or asset management would be considered an asset.
• CHRP designation, or active progress toward completion, is preferred.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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