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OMIKAN TECHNOLOGIES INC.
deskside support technicianOMIKAN TECHNOLOGIES INC. • Delta, BC, CA
deskside support technician

deskside support technician

OMIKAN TECHNOLOGIES INC. • Delta, BC, CA
21 days ago
Salary
CA$33.50 hourly
Job type
  • Full-time
  • Permanent
Job description
  • Education: College/CEGEP
  • Experience: 2 years to less than 3 years
  • Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Computer and technology knowledge

  • Internet
  • Servers
  • Desktop applications
  • MS Office
  • MS Windows
  • Work conditions and physical capabilities

  • Tight deadlines
  • Repetitive tasks
  • Attention to detail
  • Sitting
  • Personal suitability

  • Accurate
  • Ability to multitask
  • Time management
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week
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Deskside support technician • Delta, BC, CA

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