Commissionaires BC is seeking detail-oriented and observant CCTV Operations Monitors to support security and operational activities in a controlled environment. This role plays a critical part in maintaining situational awareness identifying potential risks and supporting timely response through effective monitoring and communication.
About the Role
CCTV Operations Monitors are responsible for continuous video surveillance incident verification and coordination with dispatch and emergency services as required. This position requires strong attention to detail sound judgment and the ability to remain calm in evolving situations.
- Schedule : Monday to Thursday 8pm-8am (2000-0800)
OR Friday to Sunday 8pm-8am (2000-0800)
Pay Rate : $27 / hr under an averaging agreementKey Responsibilities
CCTV Monitoring : Continuously monitor assigned camera feeds to maintain situational awareness across designated locationsSituational Awareness & Verification : Assess live video feeds to identify unusual suspicious or unsafe activity and verify incidents prior to escalationIncident Escalation & Coordination : Follow established escalation protocols notifying dispatch or emergency services when requiredOperational Support : Provide real-time accurate and timely information to client to support informed response and decision-makingReporting & Documentation : Accurately document monitoring activities observations and incidents in accordance with established procedures and reporting standardsMust-Have Qualifications
Valid BC Security LicenceComplete police clearance process including having lived in Canada for the last 5 or more years for eligibility purposesSuccessfully complete Commissionaires Report Writing courseStrong observational skills and excellent attention to detailAbility to remain focused during prolonged monitoring periodsClear and professional verbal and written communication skillsAbility to follow established procedures and escalation protocolsWhats in It for You
Hands-on experience in a professional security operations environmentExposure to real-time incident assessment and response coordinationCompetitive hourly wagesPaid training and ongoing supportOpportunity to build experience for advancement in security dispatch or law enforcement-related rolesYoure a Great Fit If You Have :
A strong interest in public safety and security operationsA calm professional demeanor under pressureStrong problem-solving and decision-making skillsHigh level of integrity discretion and reliabilityFluent English reading writing and verbal communication skillsAbout Commissionaires BC
Commissionaires BC is a Canadian not-for-profit security and enforcement organization proudly serving communities since 1927. Our mandate is to support those who have servedand continue to serveour country and communities. As a trusted provider of security services to government and public-sector clients we deliver high-level solutions including access control monitoring operations and incident response support.
Required Experience :
Manager
Key Skills
CCTV,Loss Prevention,Customer Service,Communication skills,Computer Skills,Military Experience,Law Enforcement,Office Experience,Computer Literacy,Driving,Security,Writing Skills
Employment Type : Full-Time
Experience : years
Vacancy : 1