Lead
Arc’teryx groupWhistler, BC, CAAs a key member of the store leadership team, you will be working alongside the Assistant and Store Manager, leading a talented group of Product Guides and facilitating the guest experience.You are... Show more
Front Desk AgentFAIRMONT • Whistler, British Columbia, Canada
No longer accepting applications
Front Desk Agent
FAIRMONT • Whistler, British Columbia, Canada
20 days ago
Salary
CA$25.90 hourly
Job type
- Full-time
Job description
Job Description
Front Desk Agent
First impressions are everything! As a Front Desk Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
Starting Rate of Pay: $21.30 per hour
We recognize tenure through our compensation - hourly rates increase after 6 months and then yearly to three years. At three years the pay rate for this role would be $25.90 per hour.
What you will be doing:
- Greet, check-in, respond to requests and settle accounts while providing exceptional service
- Maintain accurate records of daily transactions, including cash handling - currency exchange and balancing a float
- Serve as a sales agent promoting and up-selling hotel services
- Take initiative to add a personalized experience
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
Qualifications
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Prior experience working with Opera or a related system
- Previous front desk experience is required, previous customer service experience is an asset
- Service focused personality is essential
Job Perks & Benefits:
- Subsidized staff accommodation provided
- Complimentary meal in our staff cafeteria per shift
- Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
- Hotel leisure benefits including Golf/Ski passes
Additional Information
Visa Requirements: To progress with your application, you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.Whister-Jobs.ca to learn more about Fairmont Chateau Whistler and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: CWR.Careers@fairmont.com
#CWRWinter26
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Front Desk Agent • Whistler, British Columbia, Canada
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