Talent.com
Cogir Immobilier
Team Leader, HR Contact CenterCogir Immobilier • Brossard
Team Leader, HR Contact Center

Team Leader, HR Contact Center

Cogir Immobilier • Brossard
30+ days ago
Salary
CA$70,000.00 yearly
Job type
  • Full-time
  • Permanent
Job description

Location Name : Cogir (Siège social) Location City : Brossard Job Status : Permanent: Full Time Job Schedule : Day time Hours per week : 40

Purpose of the position

We are currently looking for a Team Leader, HR Contact Center, to join our payroll and human resources team in Brossard. This person must be dynamic, focused and have excellent customer service skills. We offer a flexible environment and opportunities for growth. Specifically, your daily life with us will look like :

  • Act as the first point of contact and support for businesses under management regarding matters related to payroll, benefits and the Employer D payroll processing system;
  • Be a central point of contact and front-line support for businesses under management;
  • Manage cases (tickets) via Zendesk;
  • Answer calls or voicemails from companies under management through the central HR shared services IVR toll-free number;
  • Process new hires, terminations and position changes in Employer D;
  • Enter data into the benefit provider group database;
  • Maintain employee information in the database and ensure it is up to date;
  • Complete registrations and follow up on terminations of employment regarding social benefits;
  • Ensure that the team has the tools and resources necessary to accomplish its tasks;
  • Manage all files and calls to meet our customer service standards;
  • The Team Lead is responsible for managing the performance of the HR Shared Services Support team;
  • Other tasks will be entrusted to him.

The ideal person has :

  • Meticulous and rigorous in her work;
  • Attention to detail;
  • Have a sense of customer service;
  • Knowledge of payroll, benefits and human resources in general;
  • Sense of organization and good management of priorities;
  • Autonomy and good ability to adapt to a changing environment.

Required qualifications :

  • Professional or college diploma in accounting or human resources, any combination of studies and experience deemed relevant will be considered;
  • Relevant experience related to the role;
  • Bilingual French and English (speaking, reading, writing);
  • Good knowledge of Ms Office, particularly Excel.

What will you be offered :

  • Free parking
  • Possibility of advancement
  • Telemedicine
  • Vacation
  • Group insurance
  • Hybrid teleworking
  • Special days offbirthdays
  • Recognition program
  • Group Insurance
  • Personal leave
  • Employee Assistance Program

COGIR Real Estate promotes access to equality in employment. Thank you for your interest in COGIR Real Estate, candidates selected for an interview will be contacted as soon as possible.

Create a job alert for this search

Team Leader, HR Contact Center • Brossard

Similar jobs

Microsoft Dynamics 365 F&O Technical / Development Team Lead - $97,000 - $147,000 A Year - Remote

BdoVarennes, Canada
Remote
Full-time

Lead a team in designing and developing Microsoft Dynamics 365 systems, focusing on enhancements, integrations, and defect corrections. Show more

 • Promoted

Bilingual Manager, Employee & Labour Relations - C$98,000 A Year

CommissionairesVarennes, Canada
Full-time

Seeking a Manager of Employee & Labour Relations to lead complex ER/LR matters, advise senior leaders on litigation-sensitive issues, interpret collective agreements, and manage investigations ... Show more

 • Promoted

HR & People Operations Coordinator — Hybrid (Québec)

LionbridgeBrossard, Montérégie, CA
Full-time

Une entreprise dynamique recherche un(e) coordonnateur(trice) RH pour jouer un rôle essentiel dans la création d'un environnement de travail positif et engageant.Vous serez responsable de la gestio... Show more

 • Promoted

HR Analyst for Operations and Improvements

RTXLongueuil
Full-time

Drive efficiency and improvements as an HR Operations Analyst.Work hybrid to enhance services and deliver exceptional support in shared environments.This role is integral to improving HR operations... Show more

 • Promoted

Retail Team Lead & Assistant Manager

Loblaw Companies LimitedSainte-Julie, Montérégie, CA
Full-time

Un détaillant canadien recherche des responsables passionnés à Sainte-Julie pour diriger et motiver des équipes, assurer l'excellence du service à la clientèle, et atteindre des objectifs financier... Show more

 • Promoted

Retail Team Lead: Operations & Customer Experience

DollaramaSainte-Julie
Full-time

A well-known retail chain in Montérégie, Sainte-Julie is seeking an Assistant Team Leader.This role involves supporting the management team in daily operations, ensuring high standards of customer ... Show more

 • Promoted

Store Manager - People & Growth Leader - $20.8 - $31.8 An Hour

Leading children's apparel retailerVarennes, Canada
Full-time

Seeking a Store Manager for a children's apparel retailer in Ottawa to lead a team, recruit staff, manage operations, and build customer relationships.Requires 3+ years of retail management exp... Show more

 • Promoted

Dynamic Apple Specialist Role Available

AppleBrossard, Montérégie, CA
Full-time

Elevate your career as a Specialist at Apple Retail, where delivering exceptional service and product knowledge drives customer loyalty.This position requires a proactive attitude towards customer ... Show more

 • Promoted

Maintenance Team Lead - $36.3 - $45.3 An Hour

BgisVarennes, Canada
Full-time

The Maintenance Team Lead oversees a team of technicians, ensuring preventative and corrective maintenance, and routine services, while also performing these tasks. Show more

 • Promoted

Bilingual Employee And Labour Relations Advisor - C$76,000 A Year

Commissionaires-OttawaBoucherville, Canada
Full-time

Provides advice and guidance on employee and labour relations matters to managers and employees, ensuring compliance with policies and legislation.Conducts investigations, supports grievance proces... Show more

 • Promoted

Superviseur principal, opérations RH / Senior Supervisor, HR Operations

RTXLongueuil, Quebec, Canada
Full-time

Senior Supervisor, HR Operations is a key member of the leadership team within the Shared Services People Services environment.The role oversees the day‑to‑day operations and performance of a multi... Show more

 • Promoted

Team Lead - $25 - $35 An Hour

Applied Industrial Flooring CanadaVarennes, Canada
Full-time

Leads a team in preparing job sites, operating equipment, managing inventory, and performing maintenance.Requires experience in equipment maintenance or warehouse supervision and a driver's license. Show more

 • Promoted

Bilingual Manager, Employee & Labour Relations - C$98,000 A Year

Commissionaires-OttawaBoucherville, Canada
Full-time

Manage complex employee and labour relations matters, interpret collective agreements, lead investigations, and ensure compliance with employment legislation.Provide expert advice to senior leaders... Show more

 • Promoted

Sap Hr Lead - C$82,600 - C$132,600 A Year

AccentureVarennes, Canada
Full-time

Lead SAP SuccessFactors implementations, manage project teams, and deliver HR solutions.Focus on client value, innovation, and process improvement. Show more

 • Promoted

Retail Team Leader & Assistant Manager - Impact & Growth

Loblaw Companies LimitedLa Prairie, QC, CA
Full-time

Une entreprise de vente au détail recherche un responsable talentueux et passionné pour diriger une équipe.Vous serez chargé d'améliorer la productivité, de respecter les standards opérationnels et... Show more

 • Promoted

HR Operations Analyst with RTX

PrattwhitneyLongueuil
Full-time

Step into the role of HR Operations Analyst at RTX, based in Longueuil, Quebec.This position calls for a customer-oriented approach to manage HR inquiries effectively in a supportive hybrid environ... Show more

 • Promoted

Store Manager - People & Growth Leader - C$20.8 - C$31.8 An Hour

Children's apparel retailerBoucherville, Canada
Full-time

Seeking a Store Manager in Ottawa to lead a retail team, focus on recruitment, customer relations, and store operations, with at least 3 years of retail management experience. Show more

 • Promoted

Bilingual Employee And Labour Relations Advisor - C$76,000 A Year

CommissionairesBoucherville, Canada
Full-time

Seeking a Bilingual Employee and Labour Relations Advisor to provide guidance on HR policies, legislation, and collective agreements, supporting investigations, grievances, and accommodations in Ot... Show more

 • Promoted

Retail Operations Assistant Team Leader

DollaramaSainte-Julie
Full-time

Drive retail success as an Assistant Team Leader by supporting operations and ensuring exceptional customer experiences.Oversee day-to-day store functions to guarantee a well-maintained environment... Show more

 • Promoted

Lead Facilitator, Ottawa Greenhouse - C$85,000 - C$156,000 A Year

DeloitteBoucherville, Canada
Full-time

Facilitates interactive client experiences to guide executives through strategic conversations, helping them achieve breakthrough insights. Show more