POSITION SUMMARY
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As part of our hourly Hospitality team, you will be providing premium level catering service guests during a busy event-time environment. You will consistently provide exceptional and knowledgeable service that will impress and thrill guests. This is an hourly, events-based position.
A typical shift includes:
- Ensuring all food and beverage orders are presented properly and on a timely basis
- Communicating with service staff, kitchen staff, and bartenders to coordinate entire station and ensure guest satisfaction with the food and service
- Consistently providing exceptional and knowledgeable service that will impress and thrill fans and provide an iconic experience at every touch point
- Showing continuous pride in work area and the facility as a whole by maintaining a premium level of cleanliness
- Other duties as required
REQUIRED EXPERIENCE AND QUALIFICATIONS:
- Must be at least 19 years of age
- Completion of Serving it Right Certificate
- Must be able to work weeknights, weekends, and holidays with various start times
- Must be able to safely lift up to 35 lbs.
- Must be able to stand during scheduled shift, withstand repetitive walking, reaching, and bending for long periods of time
- Previous serving and beverage experience in a premium establishment
- An incredible ability to thrive in a fast-paced and high-volume environment
- Strong communication and listening skills
- Excellent on-the-spot problem solving skills, including the ability to independently handle service recovery situations to a guest’s satisfaction
- Non-Canadian residents must hold valid work permits that expire no earlier than September 2026
- This is an onsite role at Rogers Arena in downtown Vancouver
Vancouver is one of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment. Canucks Sports & Entertainment is committed to building and supporting a diverse team.
This position will remain open until filled.
CLAC, LOCAL 501 BARGAINING UNIT POSITION
Qualifications
Skills
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Motivations
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Education
Experience
Licenses & Certifications
Required
Serving it Right