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WhiteWater Ski Resort
Rental TechnicianWhiteWater Ski Resort • Nelson, British Columbia
Rental Technician

Rental Technician

WhiteWater Ski Resort • Nelson, British Columbia
4 days ago
Job type
  • Full-time
  • Part-time
Job description

Job Title: Rental Technician

Location: Whitewater Mountain Resort

Department: Indoor Operations

Reports to: Rental & Retail Supervisor, Rental Assistant Supervisor

Employment Status/Type: Seasonal, Full-Time/Part-Time

Compensation: $;(alongside further perks)

_____________________________________________________________________

JOB SYNOPSIS:

Assisting in the daily operation of the rental shop. Your primary goal is to provide a quality service in order to help ensure guests have a safe and enjoyable experience utilizing our rental equipment.

IMMEDIATE REPORTS:

None

SUMMARY OF RESPONSIBILITIES:

  • Inspection and maintenance of rental bindings, skis/snowboards, and boots.
  • Cash handling including processing transactions and cash out procedures.
  • Proper fitting and adjustment of rental equipment, for individuals, groups, and school groups.
  • Organizing equipment and name lists for daily school visits.
  • Responding to email/phone inquiries in a timely mannerm
  • Waxing and edge sharpening of guest’s skis
  • Repairs and service for guests in the repair shop.
  • Provide excellent guest relations.
  • Sales of parts products.
  • Assistance in the retail shop when needed.
  • Implementation of all risk management procedures as per Whitewater Mountain Resort, Industry and equipment manufacture.
  • Champion a sustainable approach in daily operations, planning, and development.
  • Promote Whitewater’s safety culture by reviewing and amending where necessary but not limited to: Department Manuals, Employee Handbook.
  • Work to achieve department Key Performance Indicators (KPIs) to assist in achieving organizational goals
  • Embrace, promote and follow Whitewater’s mission statement and values
  • Maintain current knowledge of legal standards pertaining to waivers, equipment, safety regulations, and OHS practices.
  • Perform other related duties, tasks and responsibilities as required from time to time

REQUIRED QUALIFICATIONS / EDUCATION:

  • Previous experience in Rentals and Repairs and Industry experience is an asset.
  • Knowledge of ski and snowboard equipment.
  • Strong administrative capabilities including working knowledge of Microsoft Office suite applications (Word, Excel, PowerPoint), POS systems and records management.
  • Perform other related duties, tasks and responsibilities as required from time to time.

SKILLS & ABILITIES:

  • Excellent guest services skills.
  • Detail Oriented.
  • Ability to work in a fast-paced environment.
  • Reasonable understanding of computerized Point-of-Sale systems and Microsoft Office Suite.
  • Cash Handling Experience.

Please note: A current Criminal Records check will be required as part of the hiring process.

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Rental Technician • Nelson, British Columbia

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