Project Coordinator
On behalf of our client in the Financial Services Sector, PROCOM is looking for a Project Coordinator.
Project Coordinator – Job Description
Supporting the annual vacation bid process for our Contact Centre agents, you will help the workforce management team ensure that the bid process runs smoothly and finishes on time
To facilitate this, you will monitor the schedule of agents and completion statuses, answer vacation bid questions, and assist in alerting team leaders when necessary to keep the process running smoothly and ensuring that the process is on track to complete in the planned timeframe
This role will require close collaboration with the project team and with business leaders, so clear communication and organizational skills with the ability to collaborate are critical
Project Coordinator – Mandatory Skills
Experience working in a Contact Centre environment and/or using scheduling software (IEX) is an asset
Experience using Chat and Excel for providing reporting updates is required
Project Coordinator - Assignment Start Date
ASAP – 4 months to start
Project Coordinator - Assignment Location
Toronto, ON – Work Remotely
Project Coordinator • Toronto, Ontario, Canada
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