Web developer II (ServiceNow)

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Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.

At Bell, software developers like you are empowered and enabled to innovate. As part of a strong culture that values collaboration and technical exploration, you’ll work on solving complex challenges with access to the latest technology. Bell also offers diverse opportunities for internal growth and movement. You’ll bring your best ideas to work each day and be rewarded with rapidly-growing skills and professional development.

Summary

The Web Developer II (ServiceNow) is responsible for designing, developing, and maintaining web‑based solutions on the ServiceNow platform to support enterprise service delivery. This role focuses on building scalable, secure, and user‑friendly applications and integrations, collaborating closely with cross‑functional teams to translate business requirements into technical solutions. The successful candidate will contribute to configuration, customization, and enhancement of ServiceNow modules while following best practices in Agile development, testing, and continuous improvement.

Key Responsibilities

• Design and develop native software solutions (mobile or full-stack, as specified).
• Implement complex features and functionalities efficiently and effectively.
• Ensure the security and data privacy of applications.
• Participate in code reviews, providing constructive feedback to peers.
• Contribute to complex testing, including test plan creation and execution, production defect triage and resolution.
• Provide accurate estimates for tasks in sprint and PI planning.
• Mentor and guide junior developers.
• Participate in architectural discussions and decision-making.
• Proactively identify and address potential technical challenges.
• Stay current with industry best practices and emerging technologies.
• Proactive Problem-Solving : Identifies critical needs and takes decisive action to address them effectively and efficiently.
• Innovation and Continuous Improvement : Actively seeks and implements new ideas and innovative solutions, proactively exploring new areas and opportunities for growth.
• Customer-Centric Approach : Demonstrates a deep understanding of customer needs, anticipating and exceeding expectations to drive customer satisfaction.
• Analytical and Solution-Oriented : Masterfully applies systematic problem-solving methodologies to complex challenges, consistently delivering effective solutions.
• Learning Agility and Continuous Development : Proactively investigates mistakes, fosters a culture of learning from experience, and actively seeks opportunities to expand skills and responsibilities.
• Mentorship and Collaboration : Mentors and guides junior team members, fostering a collaborative environment of knowledge sharing and mutual support.

Critical Qualifications

Adequate knowledge of French is required for positions in Quebec.

Additional Information :

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy to learn more about how we collect, use, and disclose your personal information.

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