Customer service representative - Delivery

Are you bilingual with a passion for customer service? Get ready to take on a new challenge.

We are looking for a bilingual Customer Service Representative for a leader in furniture sales in Laval. This is a stable job with flexible hours and a team-oriented work environment despite the company's size. It's the perfect opportunity for a dynamic individual who is available to start quickly.

Are you ready to kick-start your new career without delay? Contact me to discuss this position!

Advantages
- A competitive salary of $20 to $23/hr, determined by your experience.
- A stable work schedule from Monday to Friday, with the choice between two shifts (8 a.m. to 5 p.m. or 9 a.m. to 6 p.m.).
- Job security thanks to an initial 3-month contract with the possibility of a permanent position, with weekly pay.
- A family-like and motivating work environment, despite the fast pace, where the atmosphere is dynamic and collaborative.
- Excellent accessibility by car and public transport, with on-site parking.
- Clear opportunities for career growth and development within the company.

Responsibilities
- Contact clients by phone to schedule and confirm their furniture deliveries.
- Proactively follow up on orders and deliveries to keep clients informed on the status of their items.
- Collaborate with the warehouse team and carriers to resolve issues and ensure client satisfaction.
- Perform administrative tasks related to delivery coordination and client file updates.

Qualifications
- Bilingualism (French and English), both spoken and written, to effectively serve our clientele outside of Quebec.
- Experience in customer service, ideally in a call center environment, which is considered a significant asset.
- An excellent sense of customer service and a dynamic personality, with the ability to maintain a positive approach and an engaging tone of voice.

Summary
If this position matches your profile, don't let this opportunity pass you by!

This opportunity in Laval, combining the security of a temporary contract with the possibility of a permanent position, is ideal for a bilingual person ready to invest in their career. With a competitive salary of $20 to $23/hr, now is the time to take charge of your career.

To apply, you can do so directly online or send mand/e your updated resume by email at thibault.sanz@randstad.ca, with "Meubles" in the subject line.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.