Senior IT Process Analyst – Hybrid, Process Improvement

A leading law firm is seeking a dynamic Senior IT Process Analyst for their Firm-Wide IT Department in Ottawa, Ontario. This position entails improving IT processes and workflows, collaborating with stakeholders, and developing best practices. The ideal candidate will have a Bachelor's degree in IT or related field, over three years of relevant experience, and a strong client service approach. The role is hybrid, allowing for some remote work, and offers competitive compensation and benefits.

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