Host / Hostess (Full Time)

Job Description

Job Description

• Full-time Positions available
• Monday to Friday 10 : 30a.m - 5 : 00p.m
• Burlington, Ontario   “It was a bold man that first ate an oyster” – and we’re sure glad he did.    At Jake’s Grill and Oyster House () , fresh oysters and seafood are our specialties. We’ve been serving the Burlington community since 1985, with no sign of stopping. Now, we’re looking for our newest host / hostess.  If you’ve been searching for a great opportunity where you can learn new skills while having fun and making lifelong friends, then look no further!    You don’t need restaurant experience to succeed in this role – just bring your outgoing personality, your friendly attitude, and your passion for hospitality, and we’ll train you on the rest.    Host / Hostess :   As our newest host / hostess, you’ll be the first point of contact for all guests who walk through our doors. You’ll set the tone for a positive dining experience as you greet guests with a warm welcome, manage reservations, and prepare and seat tables.   We’ll count on you to manage the flow of our dining room, while managing guest expectations. You’ll keep track of guest flow in and out of the restaurant, so you’ll always know what’s going on. You’ll keep our guests happy as you keep things running smoothly.    The Right Fit :   Some hosting or restaurant experience will prepare you for this role, but we care more about who you are, than what you’ve done. All the best hosts / hostesses are :
• Outgoing – you love meeting and getting to know new people. Your warm and outgoing personality will make guests instantly feel welcome and will leave a lasting impression.
• Accommodating - you’ll make sure our guests feel taken care of, no matter how busy it is.
• Confident – you’re a self-assured, take-charge kind of person. You’re excited by the idea of managing the front door independently. With your confident attitude, our guests will always trust that you have them covered.
• Cool under pressure - when things get busy, you stay calm and collected, and don’t let the fast-pace faze you. You’re able to manage changing priorities and unexpected circumstances because you’re flexible, and proactive.
• A strong communicator – your strong communication skills will be your biggest asset in this role. Whether you’re talking to guests, or to your front-of-house team, you always get your message across clearly and effectively.    Working at Jake’s Grill and Oyster House :     Almost half of our staff have worked with us for more than 5 years, and some have been with us for over 20!    If you asked them why they love working here, they’d tell you that it all comes down to the people. Our management team is well-organized, our team is friendly, and our regular clientele keep us busy. We’ve worked hard to build a culture we can be proud of.   The Jake’s experience is defined by friendly faces, gracious service, a casual nautical atmosphere, the freshest ingredients, and a serious passion for hospitality.     We truly enjoy working here, and so will you.   The Details :     The full-time position will be working Monday to Friday, days from 10 : 30am - 5 : 00pm.   We are looking for outstanding people who are in search of long-term employment, to become part of the Jake’s family.    You’ll be paid a competitive hourly wage, with an above-industry standard gratuity share. You’ll also receive a 40% discount on all food!    Qualifications :   This is an entry-level opportunity, for which no specific experience is required. But if you have any of the following, it would be a big asset :
• Experience in a restaurant (as a host / hostess, server, bartender, etc.)
• Experience in a customer facing role
• Experience working with a point-of-sale system, and / or table management system    How to Apply :   Please submit your application through the Fitzii platform.   We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us with the “Help” button in the application.   We will review applications as they are received and look forward to hearing from you.