Clerk, Quality Assurance

Company Summary

Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed and celebrated.

FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.

Job Summary

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day.

As a Quality Assurance Clerk,

HERE’S HOW YOU’LL CONTRIBUTE:

• Open, sort and Q.C. all incoming mortgage documentation packages in accordance with lender procedure guide for the Ontario standard service program.

• Return registered documents to the Lender in accordance with the lender procedure guide

• Identify unregisterable documents and elevate per lender procedure guides

• Respond to and deliver all requests for office supplies from internal partners, completing supply order via third party vendor as needed.

• Update and maintain the department training manuals as required

• Meet and exceed lender service level agreements

HERE’S WHAT YOU’LL BRING:

• 1-3 years Law clerk or legal administration experience.

• Basic understanding of mortgage and land titles guidelines and procedures

• Excellent attention to detail.

• Ability to work quickly, accurately and independently.

• Previous office experience is preferred

• Detail oriented and proven ability to multi-task in a fast paced environment

• Basic computer skills including MS Word, Excel, Outlook

• Ability to exercise good judgment in protecting confidential information

• Ability to work independently in a deadline driven environment

• Flexibility to work additional hours as required

Total Direct Compensation:

37,620 - 45,210

Any pay range is in $CAD. The stated pay range reflects the total expected compensation for this role (e.g., base pay plus any expected incentives or allowances, where applicable)

HERE’S WHAT SETS US APART:

Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.

• Comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials

• Group retirement savings plan with company match

• Paid holidays and generous paid time off

• Hybrid work arrangements

• Paid volunteer opportunities and charitable donation matching

• Employee recognition programs that include referral incentives

• Potential for performance-based incentives

• The opportunity to participate in our stock purchase plan

• And more!

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By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.

Thank you for considering FCT. We look forward to meeting you.