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Client Service Manager

Client Service Manager

Randstad CanadaNepean, Ontario, CA
20 days ago
Job type
  • Permanent
Job description

We are looking for a great Client Service Manager to become part of a great team in Nepean. In this role, you’ll be a very important part of the team and day-to-day operation of the company. You’ll need to be able to think on your feet and juggle multiple priorities seamlessly. You’ll be spending your time dealing with clients and managing a team of technicians and service coordinators.

Advantages

  • Pay rate depending on experience - between 65-85K
  • Monday-Friday day shifts (8am-5pm)
  • Company paid benefits
  • 2 weeks vacation to start

Responsibilities

  • Dealing with all aspects of client service
  • Handling service calls
  • Follow up with clients, and managing accounts
  • Managing and working the service counter
  • Working with and managing a small team of service coordinators and technicians
  • Qualifications

    Bilingualism (English / French) would be an asset

    Valid drivers license

    Min 2-3 years in a similar service manager role

    Parts and service experience

    Customer centric mentality

    Come from industrial and / or mechanical background

    Excellent time management and prioritization skills 

    Critical and logical thinking skills

    Proficient in ops software

    Summary

    If you are interested in this position, we invite you to apply directly to this posting or send an email to [email protected] with the subject line "Client Service Manager".

    We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.

    Please visit www.randstad.ca for all of the roles currently open at Randstad!

    Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.