Conference Services Manager (12m FTC)

Job Description

Conference Services Manager (12m FTC)

Working within our Conference Services Team, you will be an ambassador for our exceptional offerings at Fairmont Chateau Whistler, liasing between multiple departments to exceed the expectations of your clients!

This is a full-time, 12 Month Fixed Term Contract (Maternity Cover) beginning in March 2026.

Salary Range: $65,000 - $70,000 gross annually, based on previous experience and education

Job Duties Include:

• Organize convention bookings from date of booking to departure, including meeting requirements, guest room requirements, guest room pickup, food & beverage and audio visual
• Create floor plans for each event to ensure banquets and clients are in agreement prior to set up
• Establish and maintain rapport with clients, prior to, during and post conference, encouraging repeat business
• Initiate billing procedures, ensuring any deposits and/or credit applications are received
• Conduct pre-conference meetings with clients and pertinent departments to confirm all relevant details are communicated
• Conduct and/or attend daily meeting to review event contracts and ensure last minute changes are communicated with appropriate departments

Qualifications

• Previous management experience within a similar role required
• Computer literate with Delphi, Microsoft Office and Property Manager
• Knowledge of hotel banquet operations is an asset
• CMP Certification is an asset

Job Perks & Benefits:

• Subsidized staff accommodation provided
• Complimentary meal in our staff cafeteria per shift
• Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
• Hotel leisure benefits including Golf/Ski passes

Additional Information

Visa Requirements: To progress with your application, you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.Whister-Jobs.ca to learn more about Fairmont Chateau Whistler and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: CWR.Careers@fairmont.com.

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