Integrations Support & Quality Analyst

Client Services Full Time St. Catharines, ON Hybrid

We’re the team behind Canada’s top rental marketplaces —Rentals.ca, Rentboard.ca, RentFaster.ca, RentCanada.com, and Louer.ca. Together with our parent company, Rentsync , we’re simplifying the rental journey for millions of Canadians while helping property managers market and lease smarter.

About the Role :

The Integrations Support & Quality Analyst ensures the smooth operation, accuracy, and reliability of feed and integration projects. This role combines technical support with quality assurance, focusing on troubleshooting integration issues, validating data accuracy, and maintaining system reliability. The Integrations Support & Quality Analyst works closely with project managers, developers, and clients to ensure integrations are implemented correctly, maintained efficiently, and continuously improved.

This is a hybrid / remote position, the successful candidate will be required to report to Rentsync's St. Catharines office 2 days per week on average.

Key Responsibilities :

Support & Troubleshooting

• Serve as the first point of contact for integration-related issues and change requests, resolving support tickets in a timely and professional manner.
• Investigate data discrepancies, errors, and system failures, escalating to technical teams when necessary.
• Provide clear communication to internal teams and clients regarding issue status, resolution, and prevention.

Quality Assurance

Process & Documentation

Essential Qualifications :

Rentsync is an equal opportunity employer. If you are selected to participate in the interview process and require unique accommodations, please don’t hesitate to let us know.

Successful candidates may be required to complete a criminal background check in the final phase of the interview process.

#J-18808-Ljbffr