Xactimate Estimator

Xactimate Estimator
ServiceMaster Restore of the Fraser Valley is a trusted leader in residential and commercial disaster restoration, offering professional emergency services for fire, water, mold, and other property damage. We are committed to supporting our communities with expert care, compassion, and rapid response. We are seeking a strategic Xactimate Estimator to join our team.

Position Summary:
The Xactimate Estimator is responsible for preparing accurate, compliant, and timely insurance estimates using Xactimate software. This role works closely with Project Managers, internal departments, adjusters, reviewers, and third-party estimating partners to ensure all estimates meet insurer requirements, company KPIs, and compliance standards. The Estimator plays a key role in cost control, documentation accuracy, and maintaining strong customer and insurer relationships.

Key Responsibilities:

• Prepare, audit and revise detailed estimates using Xactimate, ensuring accuracy, completeness, and compliance with insurance guidelines.
• Utilize and manage a third-party estimating firm to complete no less than 30% of all estimates, ensuring quality and timeliness.
• Input job details into Xactimate, including creating accurate floor plans, sketches and scopes of work.
• Work collaboratively with Project Managers to convert sketches, scopes, photos, and job details into complete Xactimate estimates.
• Review job photos and revise scopes of work as required to reflect site conditions and project changes.
• Review purchase orders and job costs to ensure all expenses are accurately captured within estimates.
• Track and manage estimates through completion, ensuring all timelines, KPIs, and compliance requirements are met.
• Upload completed estimates into XactAnalysis for adjuster and reviewer review.
• Maintain ongoing communication with Adjusters, Reviewers, and Project Managers to facilitate approval and finalization of estimates.
• Conduct follow ups with internal departments and external partners to ensure compliance standards are met.
• Notify management when compliance issues arise or when patterns of concern are identified.
• Work with different departments within the company to promote efficiency, accuracy, and compliance.
• Build and maintain excellent customer relations through clear communication and professionalism.

Qualifications:

• Strong computer skills and technical proficiency; Xactimate experience is required.
• Experience with AutoCAD is considered an asset.
• Strong written and verbal communication skills with excellent follow up abilities.
• Administrative or estimating experience within the restoration or construction industry is an asset.
• Proven ability to manage multiple projects, prioritize tasks and maintain attention to detail.
• Ability to work independently and complete tasks accurately within established timelines.
• Strong organizational and problem-solving skills.