Coordinator, Constituent & Donor Data

Coordinator, Constituent & Donor Data

Status : Full-Time - Existing position

Location : Hybrid – Available to work from the office up to four days per week

We are committed to a human-centered recruitment process and do not use AI tools at any stage of candidate evaluation or selection process.

Cystic Fibrosis Canada is looking for our next Coordinator, Constituent & Donor Data to help Canadians with cystic fibrosis (CF) live W / O Limits .

Imagine life, health, and hope without limits . You can help us lengthen life-spans and improve lives. Ensure CF care and support is available. Increase access to critical medicines. Help everyone in Canada’s CF community live fully, beyond the limits of cystic fibrosis.

Are you ready to help Canadians live without limits ? Apply today and change lives tomorrow.

WHO ARE WE?

Cystic Fibrosis Canada has dramatically changed the cystic fibrosis story, advancing research and care that has more than doubled life expectancy. Since being founded by parents in 1960, Cystic Fibrosis Canada has grown into a leading organization with a central role engaging people living with cystic fibrosis, parents and caregivers, volunteers, researchers and healthcare professionals, government and donors, all working together to change lives through treatments, research, information and support. Despite remarkable progress, the fight is not yet done; there are still Canadians left behind. The organization’s goal is to keep pushing until all people with cystic fibrosis can experience a full, healthy life, without limits.

THE ROLE AND IMPACT :

The Coordinator, Constituent & Donor Data, is responsible of for the crucial day-to-day data processing and handling required to support our fundraising and engagement programs at Cystic Fibrosis Canada.

With a wide variety of intake gateways and tools deployed in service of our fundraising and engagement initiatives, this role is critical in ensuring we build and maintain a single source of truth for our constituent and behaviour data. In addition, this role is responsible for executing on our commitments to providing donors with timely processing, acknowledgements, tax receipts, and other administrative requests. This role also directly supports our fund development and communications professionals with ad hoc requests and needs for campaign deployment. This role reports to the Data Operations Manager.

RESPONSIBILITIES AND OPPORTUNITIES FOR GROWTH :

• Directly responsible for the hand-to-hand processing of donor information, inbound donations, payment processing, other reconciliation, and reporting.
• Independently handles the flat-file processing required for offline and other non-automated payments from our fund development programs.
• Independently prepares, validates and processes donor batch files (manual and import), monthly payments, tax receipt as needed and other donations.
• Coordinates with regional offices to ensure successful and timely donation processing and information sync.
• Adopts and delivers on identified and designed process improvement, with the support of the Data Operations Manager.
• Directly processes upgrades, downgrades, cancelations and other general donor requests.
• Ensures the safe and confidential data stewardship and handling of our donor information.
• Actions regular data cleaning and deduplication as per documented processes.
• Creates and delivers campaign and donor lists or requested reports to our fundraising and communications teams (scheduled and as needed).
• Provides in-office administrative support of fundraising and engagement campaigns.
• Other duties and responsibilities as assigned.

WHAT YOU BRING :

WHAT WE OFFER :

Please submit your resume and cover letter directly through

Cystic Fibrosis Canada thanks all applicants in advance. Only those candidates selected for an interview will be contacted.

Deadline to submit your application : open until filled

Cystic Fibrosis Canada is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to culture, ethnicity, race, color, religion, beliefs, gender, gender identify or expression, sexual orientation, nation of origin, genetics, disability, age, or veteran status.

We will be happy to work with applicants requesting accommodation at all stages of the hiring process.

For additional information on our values (Connected, Inclusive, Impactful and Bold), Cystic Fibrosis Canada and the courageous fight being waged against this disease, please visit www.cysticfibrosis.ca