Charlotte Tilbury Full-Time Brand Expert

About Charlotte Tilbury Beauty
Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets and growing, with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role

We are seeking an experienced AI Translation & Localisation Manager to lead the transformation of our multilingual content operations. This role combines strategic leadership with hands-on project management, focusing on AI-driven translation, transcreation excellence, and cost-efficient localisation processes. You will manage a team of in-house linguists, external agencies, and AI solutions to deliver high-quality, culturally relevant content across all digital channels.

As a AI Translation & Localisation Manager you will

• Project Management & Operational Excellence
• Lead end-to-end project management for all localised digital content creation written, static, and video across all digital functions.
• Oversee briefing, translation, design, editing, subtitling, and quality checks to ensure operational excellence.
• AI Integration & Upskilling
• Implement and optimise AI-powered translation tools to improve speed, accuracy, and cost efficiency.
• Develop training programs to upskill linguists and stakeholders on AI-assisted translation and transcreation.
• Transcreation & Quality
• Ensure translations maintain brand tone, cultural nuance, and creative intent.
• Conduct regular language audits across channels using in-house linguists and AI tools.
• Process Optimisation & Cost Savings
• Streamline workflows and enhance connectors across Contentful, Figma, XTM, and Monday.com.
• Consolidate translation memories and terminology databases to reduce duplication and lower translation costs.
• Manage localisation budget, ensuring efficient allocation of resources and measurable cost reductions.
• Team Leadership
• Lead and manage the linguist team, providing guidance, support, and professional development opportunities.
• Foster a culture of innovation and continuous improvement.
• Vendor & Stakeholder Management
• Manage relationships with external translation agencies and technology vendors.
• Negotiate contracts to achieve cost-effective solutions without compromising quality.

About you

• 4+ years of experience in translation/localisation project management (in-house or agency).
• Experience working within a digital business environment.
• Strong project management skills and familiarity with CAT tools, MT engines, and translation memory systems.
• Comfortable working in a fast-paced, continually adapting environment with multiple moving projects.
• Ability to prioritise tasks, forward-think, and manage a team effectively.
• Highly organised with exceptional attention to detail.

Who you will work with

Tech, digital and data teams

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves.
• We’re a hybrid model with flexibility, allowing you to work how best suits you.
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.
• Financial security and to work with you on our allocated dog friendly days and spaces and not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.