Solutions Engineer & Introduction Intern - Summer 2026

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

How You Will Contribute:

Support engineers in the Solution Engineering & Introduction (SE&I) team responsible for new product introduction (NPI) for all products in Ciena’s Optical Systems portfolio. SE&I is an engineering, customer-facing team that works directly with Product Development, Product Line Management, Sales Engineering and Services organizations to ensure engineering readiness in bringing our cutting-edge solutions to the market.

In general, the Intern may work on any combination of these:

• Collaborate with cross-functional teams to assess emerging AI technologies and propose innovative use cases for SE&I
• Contribute to the adoption of AIOps technologies
• Design, develop and test software tools to automate manual SE&I workflows and processes
• Assist in the development of a product test-case automation suite. This includes writing code to execute scripts to run corresponding test-cases, the verification and documenting of results.
• Build and maintain backend logic and scripts for the automated testing tool of optical transceivers
• Help design and develop user-friendly UIs or HTML portal
• Always comprehensively document their work/code and train extended team with user guides or Confluence

Must Haves:

• Currently enrolled in Bachelor of Electrical/Software Engineering, Computer Science, or equivalent engineering program
• Experience with Python and Jupyter Notebook for backend scripting
• Experience working with git repositories
• Experience with Full Stack browser application development (React, Flask/Django)
• Strong web development fundamentals using HTML, CSS, and JavaScript, with hands-on experience building user interfaces that integrate with backend services
• Must be an organized and meticulous team player with excellent English communication skills (verbal and written).
• Capability to work with people in different time zones and cultures.

Assets:

• Basic industry understanding of telecommunications network terminology and technology such as DWDM, optical transport, Ethernet, and OTN.
• Experience with AI/Machine Learning libraries and frameworks like PyTorch.
• Strong understanding of AIOps concepts, automation, and tool integration.
• Basic industry understanding of northbound interfaces such NETCONF and REST API framework.

Pay Range: The hourly pay range for the position is $25.00 - $34.00

Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.

In addition to competitive compensation, Ciena offers students access to the Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation pay as required by applicable laws.

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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.