Room Attendant

Responsibilities

• Ø Cleans and services assigned guest rooms in a timely and organized manner according to procedures and standards.
• Ø Notifies guest services (front desk) when service is complete so rooms may be sold. Reports any room unable to be serviced within appropriate time standards to supervisor.
• Ø Reports needed repairs of unsafe conditions to supervisor.
• Ø Responds to requests from guests, supervisors or management in a timely and efficient manner.
• Ø Maintains linen cart and supplies neat and organized to department standards.
• Ø Maintains security of equipment, keys and supplies issued each day.
• Ø Reports and logs lost and found articles to supervisor.
• Ø Follows procedures for standard cleaning and self-inspecting program.
• Ø Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
• Ø Provides a professional image at all times through appearance and dress.
• Ø Follows company policies and procedures.

Qualifications

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