Bylaw Records Clerk (Time Duration)

Duties

: The incumbent will perform a variety of typing, filing, clerical and receptionist duties, varying in degrees of responsibility and complexity; typing a variety of correspondence / material from copies, drafts, rough notes, or general instructions; preparing agendas, taking and finalizing minutes; processing and issuing permits, licenses and similar documents; compiling records and statistics; filing and maintaining department records. The incumbent will provide assistance and information to the public via telephone or in person regarding bylaws; taking of complaints and providing advice / assistance of a routine nature on bylaws and their regulations; being responsible for the processing of traffic tickets and other bylaw penalty notices. The incumbent will also be required to investigate complaints and traffic ticket appeals pursuant to established policies and procedures.

The incumbent will perform other related duties as assigned. Assignments and responsibilities are performed under general supervision in accordance with established routine and performance is subject to review, inspection and evaluation by the Manager.

• Education : Must have a minimum of Grade 12 education, augmented with typing and commercial courses - OR - an acceptable combination of training and experience Skills : -Knowledgeable of the functions, methods, rules, procedures and regulations governing appropriate department activities;
• Good knowledge of business English, spelling, punctuation and able to do arithmetic calculations and computations;
• Good knowledge of modern business office practices and procedures;
• Able to compose routine correspondence and take minutes of meetings as required;
• Able to perform clerical and secretarial assignments with minimum supervision;
• Able to authoritatively process a variety of call, complaints and inquiries and provide information and assistance to the public on procedural, regulatory and related matters accurately and completely;
• Able to establish and maintain an effective working relationship with department officials and other members of the staff;
• Able to type accurately and rapidly;
• Able to be polite, courteous and tactful in dealing with the public and be neat in appearance;
• Knowledgeable in regulatory bylaws.

Salary : $33.32 (2025 Rates)