Junior MS Developer - Access / VB / .NET

Technical Support Analyst

On behalf of our client in the Banking Sector, PROCOM is looking for a Technical Support Analyst.

Technical Support Analyst – Job Description

Meaningful work is fueled by meaningful performance and career development conversations with your manager

Transform business requirements and research into winning delivery solutions that meet performance goals

Able to connect with the business and work on their requirements

Rigorously build and test applications

Systems administration : monitor, configure, back-up, authenticate, tune

Aim for defect-free programming, create and maintain quality code, provide support during testing cycles and post-production deployment, engage in peer code reviews.

Contribute to project plans, estimations and status updates

Identify issues, develop and maintain processes that address and resolve them, (communicate with stakeholders as needed)

Primarily focus on day-to-day activities

Make enhancements and troubleshoot

Configure and develop custom components with technology partners (analysts, developers, designers etc.) to meet requirements and goals

Make sure applications are free of common coding vulnerabilities (and follow standard security practices)

Complete unit and integration testing (per standards and design specs)

Take part in scope assessment, risk and cost analysis

Stay on top of state-of-health monitoring and monthly SLA targets

Apply and share technical expertise during incident management life cycle (e.g., analyze reports and outages, perform impact assessments, facilitate stakeholder communication)

Technical Support Analyst – Mandatory Skills

2 years' relevant experience

MS ACCESS (Front end programming)

Visual Basic 6 (RDO / ADO)

ASP.Net (C# / VB.NET / ADO.NET)

MS SQL SERVER (PL / SQL; T-SQL)

GITHUB / BITBUCKET (Source Code Versioning)

Experience with SSRS / SSIS packages

ServiceNow

Sound knowledge of the business, technical environment, standards, processes, procedures, programming languages and operating systems

Readiness and motivation to work on low to moderately complex tasks under general supervision

Ability to develop program specifications

Adapt, integrate, code, test and debug programs, as well as execute several components of the development life cycle.

Commitment to and belief in the quality of your deliverables

Technical Support Analyst - Assignment Start Date

ASAP – 6 months to start

Technical Support Analyst - Assignment Location

Toronto, ON – Work Hybrid