As a Compensation Specialist , you will work closely with your teammates on the Compensation Services team (a quick note - this is an insurance and finance related team, not HR) to help ensure that the national team meets performance expectations and team objectives. This role reports to the Director, Compensation Services. Our company is DRIVEn (this is not a typo – it's part of our values) by the amazing support we provide our industry leading advisors, often times treating them as we would our closest of friends!
Are you ready to be the next Compensation Specialist on the FH team? If yes, take a look at the list of general responsibilities below.
Note :
- This role is supported by a remote work arrangement within Canada
- This is not a contact / call centre role
What will you be doing in this role?
Provide exceptional advisor support to our network of independent advisorsFocus on developing and maintaining positive advisor relationshipsUnderstand and respond to advisor inquiries in a professional and accurate mannerIdentify, research and find resolutions to commission issues in a timely manner, including reaching out to internal departments and life insurance companies for investigation, escalation and resolutionUnderstand all aspects of advisor compensation at life insurance companies and a MGA and apply this knowledge to the job tasks as an Advisor Support analystProvide compensation information and reports as requiredProvide training to internal and external partners on compensation reporting systemsProvide analysis for service improvementAbility to meet the technological and confidentiality requirements of the role while working from homePerform any other duties as assignedWhat qualifications are required?
University degree or College diploma in a relevant fieldFluency in French an assetWhat competencies are required?
Interpersonal skillsWritten and verbal communication skills, including the ability to communicate complex concepts in a clear and understandable mannerAttention to detailMathematical and reconciliation skillsProven analytical and problem solving abilitiesTeam player with a positive attitudeSelf-starter and self-motivatedAbility to multi-taskPro-active, flexible, and have a sense of urgencyOrganizational, prioritization and time management skillsWillingness to learnWhat should your experience look like?
Experience in a financial services back officeExperience in a client focused environmentExcel - Intermediate PlusExperience with investment business an assetBenefits & Perks
As a member of the FH family you can expect a professional yet engaging, supportive and family like environment – our company started with 4 employees! An organization that lives and breathes its DRIVER values.
These are some of the benefits we provide :
3 weeks of paid vacationExcellent Group Benefits planGroup Retirement Plan with employer matchingFlexible and supportive Personal Days for employee or family illness, emergency etc…Reward and Recognition that celebrates and rewards for impactful performance (peer to peer) and life milestones both personal or professionalWellness Credit programPersonal and Professional programs that allow you to grow, learn and develop including on-demand e-learning programs, Tuition reimbursement and Leadership development
