Host / Hostess

Position Overview :

As a Host or Hostess, you play a crucial role in creating a positive first impression for guests at a restaurant or hospitality establishment. Your primary responsibilities include greeting guests, managing reservations, coordinating seating arrangements, and ensuring a smooth flow of guests through the dining area. Your friendly and welcoming demeanor contributes to the overall guest experience.

Key Responsibilities :

• Greeting and Seating Guests :

Welcome guests upon arrival with a warm and friendly demeanor.

Answer phone calls and assist guests with reservations.

Provide information about the restaurant, menu items, and special promotions.

Collaborate with servers, kitchen staff, and management to ensure smooth operations.

Effectively handle high-traffic periods, such as weekends or holidays, to minimize wait times.

Handle cash transactions for any waiting list deposits or reservation fees.

Keep the waiting area clean and organized.

Maintain clear and effective communication with team members.

Qualifications and Requirements :

A Host or Hostess plays a pivotal role in creating a positive and welcoming atmosphere for guests, contributing to the overall success of the establishment.