customer service clerk

Education

• Secondary (high) school graduation certificate

Work setting

• Business
• Construction company

Tasks

• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Answer clients' inquiries and provide information

Computer and technology knowledge

• Database software
• Internet
• MS Excel
• MS Outlook
• MS Windows
• MS Word
• MS Office
• Electronic mail

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Tight deadlines
• Work under pressure
• Repetitive tasks

Personal suitability

• Punctuality
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Initiative
• Ability to multitask
• Dependability
• Honesty

Screening questions

• Are you authorized to work in Canada?
• Are you available to start on the date listed in the job posting?
• Do you live near the job location?

Experience

• 1 year to less than 2 years

Employment terms options

• Day

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Life insurance
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 80 to 88 hours bi-weekly