Technical Solutions ConsultantCerebras • Fredericton, NB, CA

Technical Solutions Consultant

Cerebras • Fredericton, NB, CA

16 days ago

Job type

Full-time

Job description

Company Description

Appcast is the leading recruitment marketing platform powered by programmatic. With advanced technology, unmatched market data and a team of the industry's best recruitment marketers, Appcast's platform drives hiring outcomes for more than 1,000 clients. Appcast is headquartered in Lebanon, N.H. with offices throughout North America and Europe. Appcast is a subsidiary of The Stepstone Group, a leading digital recruitment platform that connects companies with the right talent and helps people find the right job.

Job Description

The Technical Solutions Consultant serves as a technical resource for clients and internal teams, helping to bridge the gap between business needs and technical solutions. The Technical Solutions Consultant works with our account management and sales teams on the implementation of new accounts, as well to help our current customers maneuver and operate through Appcast’s software solutions.

Job Responsibilities

Technical Implementation & Project Leadership

Act as technical point of contact internally and externally for assigned implementations, technical support cases, and projects.
Lead all phases of technical implementation including discovery, planning, configuration, testing, and launch for enterprise clients with complex, multi-system integrations involving multiple teams of people.
Collaborate with customers in conjunction with Customer Success and Sales partners to understand business challenges, client goals, and gather all necessary technical requirements.
Collaborate with internal teams to create consistent, high-quality experience for our customers throughout the implementation process.
Work with internal partners to constantly identify ways to improve and streamline the implementation process.

Technical Architecture & Integration

Design and optimize technical architecture for enterprise-level client integrations, including scalable API frameworks and custom XML / JSON feed configurations.

Build and support custom API connectors to integrate with external ATS, CRM, and HRIS systems.

Implement and map complex data transfers between client and Appcast systems using APIs, webhooks, and SFTPs to help clients derive value from advertising performance metrics.

Troubleshooting & Support

Troubleshoot assigned technical issues / implementations and provide timely resolutions.

Qualifications

Possess the subject matter expertise to successfully drive technical projects to completion.

Strong organization, prioritization, relationship building and project management skills.

Disciplined, self-starter with the ability to multi-task.

Excellent written and verbal communication skills with the ability to explain complex technical concepts to non-technical audiences as well as the ability to effectively communicate via multiple channels (Slack, Jira, Email, Microsoft Teams, etc.)

Excellent problem-solving skills and the ability to adapt to new challenges.

Demonstrated advanced proficiency in Microsoft Excel, including expertise in pivot tables, VLOOKUP, and other advanced functions to analyze large datasets, identify trends, recognize patterns, and uncover potential issues.

Strong technical background with knowledge of system integrations, XML feeds, pixel tracking technology, and APIs.

Basic familiarity with Talent Acquisition technologies including CRMs and Applicant Tracking Systems.

Education and Experience :

Bachelor’s degree required. Concentration in computer science, Information Systems, Engineering, is preferred.

5+ years of experience in customer service and / or software implementation, preferably in the Talent Acquisition industry.

Prior experience working with SaaS and enterprise software is a plus.

Travel Requirements :

Travel requirements for this position may include travel as needed to internal and external meetings a few times a year. This may vary based on business needs and opportunities.

Fair Labor Standards Act Status :

Salaried Exempt : Personnel will earn their regular salary and not be entitled to overtime pay when they work over 40 hours in a work week.

Supervisory Responsibilities :

This position does not supervise others.

Additional Information

We’re the best at what we do. We’re the global leader in programmatic recruitment advertising. With advanced technology, unmatched market data and a team of the industry’s best recruitment marketers.

We have an amazing culture driven by great people. Headquartered in Lebanon, N.H. with offices in the U.S., Canada and Europe, Appcast is part of the Stepstone group. To better understand our company culture, read Our Story and check out Working at Appcast on our website.

We take care of our employees. We’re dedicated to creating an inviting environment where individuals from diverse backgrounds can thrive and develop. We believe in providing competitive compensation and comprehensive benefits, ensuring our team can support their loved ones and one another. We enjoy fostering a sense of community through dedicated employee networks, fun gatherings, delicious food, and even welcoming furry friends into our workspace. We live our values each day including volunteering and giving back to our communities.

All your information will be kept confidential according to EEO guidelines.

#J-18808-Ljbffr

Create a job alert for this search

Technical Solutions Consultant • Fredericton, NB, CA

Similar jobs

Technical Support Specialist

Insight Global • fredericton, nb, ca

Temporary

This is a fully Remote 3 Month Contract + Possibility of Extension.On a day to day, you will be agile, adaptive to change, and a quick learner. You work with your fellow EHC team members to provide ...Show more

Last updated: 5 hours ago • Promoted • New!

SAP Commodity Management Consultant

Avanciers Inc. • fredericton, nb, ca

Full-time

IT Staffing / Consulting organization and we are currently recruiting for a contract role for one of our premier client in Canada for. SAP Commodity Management Consultant.This is a Remote role and cli...Show more

Last updated: 5 hours ago • Promoted • New!

Learning Technology Specialist - Enterprise Solutions Inc.

Enterprise Solutions Inc. • fredericton, nb, ca

Full-time

Learning Technology Specialist / Implementation Analyst.Hybrid / Remote (as applicable).We are seeking a highly skilled.Learning Technology Specialist / Implementation Analyst.Learning & Developmen...Show more

Last updated: 5 hours ago • Promoted • New!

SAP SuccessFactors Consulting Manager - Technical Integrations Lead - Quality IT Resourcing

Quality IT Resourcing • fredericton, nb, ca

Full-time

SAP SuccessFactors Consulting Manager - Technical Integrations Lead.We're seeking a dynamic and technically skilled SAP SuccessFactors Consulting Manager - Technical Integrations Lead to join our g...Show more

Last updated: 5 hours ago • Promoted • New!

Technical Project Manager

Intellectt Inc • fredericton, nb, ca

Full-time

Role : Technical Program Manager (TPM).Seeking a Technical Program Manager with strong telecom network expertise to lead deployment and delivery of IMS and Packet Core (4G / 5G) initiatives.The role r...Show more

Last updated: 5 hours ago • Promoted • New!

Physics Private Tutoring Jobs Kingsley

Superprof • Kingsley, Canada

Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more

Last updated: 30+ days ago • Promoted

Technical Support Specialist - Insight Global

Insight Global • fredericton, nb, ca

Temporary

Last updated: 5 hours ago • Promoted • New!

Technical Sales Support Specialist

Aquatell Inc. • fredericton, nb, ca

Full-time

Our business is built on technical accuracy, consultative guidance, and long-term customer trust.We are expanding our team and are looking for a. Technical Sales & Support Specialist.You’ll work dir...Show more

Last updated: 5 hours ago • Promoted • New!

SAP SuccessFactors Consulting Manager - Technical Integrations Lead - fredericton

Quality IT Resourcing • fredericton, nb, ca

Full-time

Last updated: 5 hours ago • Promoted • New!

SAP Commodity Management Consultant - fredericton

Avanciers Inc. • fredericton, nb, ca

Full-time

Last updated: 5 hours ago • Promoted • New!

Algebra Private Tutoring Jobs Fredericton Junction

Superprof • Fredericton Junction, Canada

Full-time +1

Last updated: 30+ days ago • Promoted

Technical Sales Support Specialist - Aquatell Inc.

Aquatell Inc. • fredericton, nb, ca

Full-time

Last updated: 5 hours ago • Promoted • New!

AEM Architect - Enterprise Solutions Inc.

Enterprise Solutions Inc. • fredericton, nb, ca

Full-time

Eaton Corporation is seeking an experienced.Adobe Experience Manager (AEM).This role requires strong technical leadership, deep AEM expertise, and the ability to translate complex business requirem...Show more

Last updated: 5 hours ago • Promoted • New!

Learning Technology Specialist

Enterprise Solutions Inc. • fredericton, nb, ca

Full-time

Last updated: 5 hours ago • Promoted • New!