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Lantic Inc.
Customer Service and Shipping RepresentativeLantic Inc. • Taber, AB, CA
Customer Service and Shipping Representative

Customer Service and Shipping Representative

Lantic Inc. • Taber, AB, CA
30+ days ago
Salary
CA$65,000.00–CA$75,000.00 yearly
Job type
  • Temporary
Job description

Customer Service and Shipping Representative

Lantic Inc., 5405, 64th Street, Taber, Alberta, Canada Req #116 Wednesday, June 26, 2024

WHY JOIN LANTIC?

  • It's simple: we strive to be a great company to partner with, work for and invest in , offering best-in-class portfolio of natural sweetener solutions.
  • With over 130 years of experience, we have proven that we are committed to creating lasting brand connections and long-term business partnerships.
  • We stand proud of our heritage, and as we grow, we are also committed to continuously improving to meet the evolving needs of consumers and customers in a dynamic industry.

WHAT'S IN IT FOR YOU?

By joining the Lantic Team, you will :

  • Join a dynamic, inclusive, and passionate team.
  • Enjoy a wide range of perks, including:
  • Competitive compensation and comprehensive benefits package
  • Employee share purchase plan
  • Opportunities for career pathing and personal growth
  • Wellness-focused flexible work environment to help you balance both work and like, and much more!

Summary:

Lantic is currently recruiting for the position of Customer Service & Shipping Representative based at our Taber facility. This six-month contract position would serve as support and coverage for the Taber Shipping Office.The incumbent will represent the company in a positive manner, handling customers efficiently and effectively as well as helping manage the traffic and dispatch component of the Warehouse Operations.

We are looking for someone who will:

  • Ensure that the appointment schedule is maintained to meet all delivery deadlines.
  • Scheduling pickups and deliveries.
  • Coordinate shipping/receiving to meet customer demand.
  • Weigh trucks in and out using the truck scale.
  • Communicate with truck drivers in a respectful and professional manner.
  • Prepare all logistics related to the delivery of goods by the Lantic truck fleet, while taking into account the Collective Agreement, overtime and cost.
  • Prepare delivery orders.
  • Prepares necessary documentation (Certificate of Analysis, export/billing documents, etc.).
  • Maintain daily reporting and analysis to monitor and anticipate inventory purchases.
  • Process credits, returns, and bill out orders as well as receive and process orders, invoicing.
  • Maintain control of pending orders, back orders and returns.
  • Communicate with all levels within the organization as well as brokers, customs and customers.
  • Complete other Duties as assigned.

What you'll need to join the team:

  • Education in operations management/logistics/supply chain management/administration or equivalent experience.
  • 1-3 years of customer service experience in a manufacturing environment (considered an asset).
  • Proficient in computers and computer programs such as Microsoft Office
  • Good keyboard and typing skills.
  • Ability to handle a high level of correspondence.
  • Excellent oral and written communication skills
  • Good problem solving and organizational skills.
  • Ability to connect and communicate with different personalities.

What's in it for you:

  • Competitive salary;
  • Work Life Balance;
  • Life, and AD&D Insurance;
  • Employee assistance program;

Other details

  • Pay Type Salary
  • Lantic Inc., 5405, 64th Street, Taber, Alberta, Canada
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Customer Service and Shipping Representative • Taber, AB, CA

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