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Senior Business Process Analyst (Standards and Policies in Financial Crimes Prevention & Operations)
Senior Business Process Analyst (Standards and Policies in Financial Crimes Prevention & Operations)TD Bank • Markham, Ontario, Canada
Senior Business Process Analyst (Standards and Policies in Financial Crimes Prevention & Operations)

Senior Business Process Analyst (Standards and Policies in Financial Crimes Prevention & Operations)

TD Bank • Markham, Ontario, Canada
2 days ago
Job type
  • Full-time
Job description

Work Location :

Markham Ontario Canada

Hours : 37.5

Line of Business :

Enterprise Enabling Functions

Pay Details : $81600 - $115200 CAD

This role is eligible for a discretionary variable compensation award that considers business and individual performance.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description : Job Summary

In addition to the high-level role responsibilities listed below this specific role will be focused on supporting the buildout and ongoing management of Standards and Procedures for Financial Crimes Prevention & Operations which includes US and Canadian Fraud Know Your Customer Insider Threat Management and additional business management groups. This employee will work with management and partners to build out Standards across the organization in alignment with industry standards and TD Standards & Policies. Additionally this individual will ensure relevant TD Standards & Policies are available for the team to guide partners on a daily basis. This is an individual contributor role that will work closely internal and external business partners daily.

KEY ACCOUNTABILITIES

CUSTOMER

  • Identify and recommend process improvement opportunities to align to TD Policies & Standards and enhance the productivity and operational efficiency of the business
  • Participate in the development of internal standards and procedures
  • Act as a consultant providing advice business expertise and recommendations on businesses and / or operational processes
  • Build effective relationships with key business partners within and across business units
  • Analyse the feasibility and impact of new initiatives process improvements technical solutions and / or products / features
  • Facilitate problem-solving sessions
  • Lead the coordination of business-specific status reports communication and deliverables for one or more projects
  • Ensure communication implementation and / or training plans are identified and detailed in order to implement projects and / or business initiatives
  • May lead / indirectly manage Project teams

SHAREHOLDER

  • Apply subject matter expertise in the discipline provide guidance assistance and direction to others
  • Keep abreast of emerging issues trends and evolving regulatory requirements and assess potential impacts
  • Prioritize and manage own workload to meet service level requirements for service and productivity
  • Adhere to enterprise frameworks or methodologies that relate to activities for respective business area(s)
  • Actively manage relationships within and across various business lines corporate and / or control functions and ensure alignment with enterprise and / or regulatory requirements
  • Maintain a culture of risk management and control supported by effective processes in alignment with risk appetite
  • Ensure respective programs / policies / practices are well managed meets business needs complies with internal and external requirements and aligns with business priorities
  • Protect the interests of the organization identify and manage risks and ensure the prompt and thorough resolution of escalated non-standard high risk issues
  • Consistently exercise discretion in managing correspondence information and all matters of confidentiality; escalate issues where appropriate
  • Conduct internal and external research projects; support the development / delivery of presentations / communications to management or broader audience
  • Conduct meaningful analysis at the functional or enterprise level using results to draw conclusions make recommendations assess the effectiveness of programs / policies / practices
  • Monitor service productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists
  • EMPLOYEE / TEAM

  • Participate fully as a member of the team support a positive work environment that promotes service to the business quality innovation and teamwork and ensure timely communication of issues / points of interest
  • Provide thought leadership and / or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
  • Keep current on emerging trends / developments and grow knowledge of the business related tools and techniques
  • Participate in personal performance management and development activities including cross training within own team
  • Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
  • Contribute to team development of skills and capabilities through mentorship of others by sharing knowledge and experiences and leveraging best practices.
  • Lead motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
  • Contribute to a fair positive and equitable environment that supports a diverse workforce
  • Act as a brand ambassador for your business area / function and the bank both internally and / or externally
  • BREADTH & DEPTH

  • Expert level professional role in business process management methodologies requiring in-depth knowledge / expertise in own domain / field of specialty and working knowledge of broader related areas
  • Integrate the broader organizational context into advice and solutions within own area
  • Understand the industry competition and the factors that differentiate the organization
  • Apply best practices to implement process product or service improvements
  • Act as a subject matter expert within their own area of specialty or a resource for others
  • Lead projects of moderately to complex risks and resource requirements; may lead end-to-end processes or functional programs
  • Lead small-medium scale projects or initiatives
  • Contribute to setting standards within area of expertise
  • Solve complex problems requiring analysis of multiple variables including consultation with multiple stakeholders
  • Use advanced methods to contribute to new solutions and recommend standards against which others will operate
  • Impacts a range of functional programs and operations across own and related teams
  • Interpret guidelines standards policies and results of analysis to inform decision making at senior levels
  • Build stakeholder alignment in leading projects and activities; may provide process and subject matter advice at senior levels
  • Work independently as the senior technical lead and guides others within area of expertise
  • Identify and lead problem resolution for complex issues at all levels
  • Generally reports to a Manager or above
  • EXPERIENCE & EDUCATION

  • Undergraduate degree orrelevant professional certifications designations or equivalentrequired 5 years relevant experience Proficient knowledge of Business Process Management
  • Experience working with and / or building out Standards & Policies for an organisation
  • Knowledge of current industry practices
  • Skill in mentoring / coaching others
  • Skill in using analytical software tools data analysis methods and reporting techniques
  • Skill in using computer applications including MS Office
  • Ability to communicate effectively in both oral and written form
  • Ability to work collaboratively and build relationships
  • Ability to work successfully as a member of a team and independently
  • Ability to exercise sound judgment in making decisions
  • Ability to analyze research organize and prioritize work while meeting multiple deadlines
  • Ability to handle confidential information with discretion
  • Who We Are :

    TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches / stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.

    TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.

    Our Total Rewards Package

    Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

    Additional Information :

    Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

    Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

    Colleague Development

    If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

    Training & Onboarding

    We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

    Interview Process

    Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

    Accommodation

    Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

    We look forward to hearing from you!

    Language Requirement (Quebec only) :

    Sans Objet

    Required Experience :

    Senior IC

    Key Skills

    Six Sigma,Continuous Improvement,Lean,Lean Six Sigma,Process Improvement,Business Analysis,Visio,Business Process Modeling,Process Mapping,Business requirements,Process Management,Sharepoint

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 81600 - 115200

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    Senior Business Process Analyst Standards and Policies in Financial Crimes Prevention Operations • Markham, Ontario, Canada

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